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#8 of 17 in England

Phlo Pharmacy

Not yet reviewed by our editors. Details come from the public sources listed on this page and may be updated. How we check

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United KingdomLondon, England Pharmacy
  • License verified · General Pharmaceutical Council
  • Online only

About Phlo Pharmacy

London digital pharmacy on the GPhC register that began dispensing and home-delivering medical cannabis in 2022 via a clinic partnership.

Phlo is a London-based digital pharmacy that handles NHS and private prescriptions online and delivers them to patients' homes. Its premises in a container park on Corbridge Crescent, Bethnal Green, are on the General Pharmaceutical Council register as 9011535. At its October 2023 inspection the GPhC found every standard met and noted that the site is closed to the public and receives most prescriptions electronically.

In July 2022 Phlo announced that it had become the dispensing and delivery partner of Leva Clinic, an online clinic focused on chronic pain, with product grown by Akanda and imported for Leva's patients. Phlo's business arm, Phlo Connect, also sells prescribing software to clinics. For a patient the order of steps is the usual one in the UK:

  • Assessment and prescription by a specialist at a partner clinic.
  • The electronic prescription is sent to Phlo.
  • Phlo dispenses the medicine and sends it by courier with tracking; the 2022 announcement mentions same-day delivery in some areas.

We did not find a current medical cannabis page or price list on Phlo's site, so which clinics still route prescriptions there should be checked with the clinic.

On Trustpilot Phlo scored 4.2 from 6,204 reviews in September 2026. Most reviews concern general prescriptions and weight-loss medicines, not cannabis. People praise speedy delivery and helpful phone staff. Complaints cover the closure of its app, delayed or out-of-stock items without notice, and login problems.

What’s good

  • GPhC-registered premises 9011535, all standards met (Oct 2023)
  • Dispensing and home delivery of cannabis prescriptions announced with Leva Clinic in 2022
  • Trustpilot 4.2 from 6,204 reviews (Sep 2026)

Worth knowing

  • No current medical cannabis page or prices found on its site
  • Trustpilot reviews are about the pharmacy in general, not cannabis
  • Recent reviews cite app shutdown and unannounced stock delays

Products

  • Flower

Services

  • Prescription required
  • Medical patients
  • Delivery
Menu & prices

What you’ll pay

No medical cannabis prices found on Phlo's pages

Six signals

Score breakdown

3 of 6 criteria assessed · 60% of the weight

  • License & compliance25% of score9.6 out of 10Active license on the official register, clean enforcement history
  • Customer reviews25% of score8.4 out of 10Verified on-site reviews; otherwise large public rating samples
  • Lab & product transparency20% of scoreNot assessedPublished lab results, clear pricing, ownership and contacts
  • Pricing & value10% of scoreNot assessedPrices against the local median for the same category
  • Service & access10% of score7.4 out of 10Hours, ordering, delivery, accessibility, ID checks
  • Complaint handling10% of scoreNot assessedHow often and how well problems are answered in public

Initial score based on license (General Pharmaceutical Council), 6,204 public ratings, listed services and hours. Lab transparency, pricing and complaint handling have not been assessed yet.

Criteria marked “not assessed” had no verifiable data; the overall score is re-weighted over the others.

How we score sellers
Reviews

Reviews of Phlo Pharmacy

Reviews on Verdex are read by a moderator before they appear. Receipts or order IDs earn the verified mark. Paid or incentivized reviews are removed.

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Ratings on other platforms

Public star ratings as shown on each platform when we checked. They are not part of Verdex reviews.

  • Trustpilot 4.2/56,204 reviews · checked Sep 2026

What reviewers say elsewhere

  • Delivery speed

    Many reviewers say orders arrived the same or next day and tracking was clear.

    Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors

  • Customer service

    Phone support is often described as quick and helpful when an order needed fixing.

    Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors

  • App closure

    Recent reviewers are unhappy that the mobile app was withdrawn, making repeat orders harder.

    Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors

  • Delays and stock

    Some patients say prescriptions were held up or items were out of stock without anyone telling them.

    Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors

These are our editors’ summaries of what customers wrote about Phlo Pharmacy on other platforms — not verbatim quotes and not reviews collected by Verdex.

Locations

Where to find Phlo Pharmacy

  1. Registered pharmacy premises (no public access)

    Unit 13, Containerville, 35 Corbridge Crescent, E2 9EZ, London

    Directions
Licenses & compliance

The paper trail, in public

Sources: GPhC inspections: Phlo - Digital Pharmacy

Questions & answers

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Phlo Pharmacy: frequently asked questions

Does Phlo dispense medical cannabis?

Phlo announced in July 2022 that it dispenses and delivers cannabis prescriptions for Leva Clinic patients. We found no current cannabis page on its site, so check with your clinic.

Is Phlo a registered pharmacy?

Yes. Phlo - Digital Pharmacy is on the GPhC register as 9011535 and met all standards at its October 2023 inspection.

Sources

  1. GPhC inspections — Phlo - Digital Pharmacy · checked Sep 2026
  2. Phlo Connect — Delivering medical cannabis to patients' homes (Jul 2022) · checked Sep 2026
  3. Phlo — website · checked Sep 2026
  4. Trustpilot — Phlo · checked Sep 2026

Official sources are linked. Review platforms are cited by name only.

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