Last reviewed Suggest an edit
Newgrove Pharmacy
Not yet reviewed by our editors. Details come from the public sources listed on this page and may be updated. How we check
This seller’s page is about the United Kingdom — not the country you picked in the header.
- License verified · General Pharmaceutical Council
- Online only
About Newgrove Pharmacy
Bromsgrove online pharmacy on the GPhC register that dispenses private cannabis prescriptions by home delivery; tiny, mostly negative Trustpilot profile.
Newgrove Pharmacy is a distance-selling pharmacy on a business park in Bromsgrove, Worcestershire, that describes itself as specialising in dispensing medicinal cannabis. Its premises at 9-10 The Courtyard, Buntsford Drive are on the General Pharmaceutical Council register as 9011851. The GPhC report from its December 2023 inspection says it only dispenses private prescriptions and rates all five principles as met, while pointing out minor gaps in how errors were recorded and some delivery risks it had not yet addressed. The website names Therismos Ltd as owner and gives the superintendent pharmacist's GPhC number.
Newgrove does not prescribe. The steps it sets out are:
- Get a prescription from a UK doctor on the GMC Specialist Register, usually through a private clinic.
- Register with the pharmacy and verify your identity.
- Arrange for the original prescription to reach the pharmacy and pay for the order.
- Receive the medicine by home delivery.
No prices or delivery times are published on the site. Phones are staffed on weekdays, 9am to 12:30pm and 1pm to 5pm.
Public feedback is thin: Trustpilot showed 2.9 from three reviews in September 2026. One mid-2025 reviewer rated it the best of several pharmacies they had tried for flower. The other two complain about dry flower and missing humidity packs across many orders, and about a flower batch they believed was mouldy for which no refund was given.
What’s good
- GPhC-registered premises 9011851
- GPhC inspection Dec 2023: all standards met
- Accepts private prescriptions from specialist doctors for home delivery
Worth knowing
- Only three Trustpilot reviews, two of them negative (Sep 2026)
- Reviews raise product condition complaints (dry or allegedly mouldy flower)
- No published prices or delivery times
Products
- Flower
Services
- Prescription required
- Medical patients
- Delivery
What you’ll pay
No prices published on the website
Score breakdown
2 of 6 criteria assessed · 35% of the weight
- License & compliance25% of score9.6 out of 10Active license on the official register, clean enforcement history
- Customer reviews25% of scoreNot assessedVerified on-site reviews; otherwise large public rating samples
- Lab & product transparency20% of scoreNot assessedPublished lab results, clear pricing, ownership and contacts
- Pricing & value10% of scoreNot assessedPrices against the local median for the same category
- Service & access10% of score7.8 out of 10Hours, ordering, delivery, accessibility, ID checks
- Complaint handling10% of scoreNot assessedHow often and how well problems are answered in public
Initial score based on license (General Pharmaceutical Council), 3 public ratings, listed services and hours. Lab transparency, pricing and complaint handling have not been assessed yet.
Not enough data yet. We publish an overall score once criteria worth at least 45% of the weight can be checked. Empty criteria are never guessed — they are left out and the rest are re-weighted.
How we score sellersReviews of Newgrove Pharmacy
Reviews on Verdex are read by a moderator before they appear. Receipts or order IDs earn the verified mark. Paid or incentivized reviews are removed.
Be the first to review Newgrove Pharmacy
Share what buying from Newgrove Pharmacy was like — service, products, prices, wait times. Every review is read by a moderator before it goes live.
Ratings on other platforms
Public star ratings as shown on each platform when we checked. They are not part of Verdex reviews.
What reviewers say elsewhere
Product and service
A July 2025 reviewer ranked it above other pharmacies they had used, citing fresh flower and efficient handling.
Source: Trustpilot reviews, Jul 2025 · summarized by Verdex editors
Product quality and refunds
An August 2025 reviewer reports flower they believed was mouldy and says the pharmacy refused a refund.
Source: Trustpilot reviews, Aug 2025 · summarized by Verdex editors
Packaging and stock
A September 2026 reviewer describes repeated orders arriving dry without humidity packs, plus stock and fulfilment problems.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
These are our editors’ summaries of what customers wrote about Newgrove Pharmacy on other platforms — not verbatim quotes and not reviews collected by Verdex.
Where to find Newgrove Pharmacy
Registered pharmacy premises (no walk-in service)
09-10 The Courtyard, Buntsford Drive, B60 3DJ, Bromsgrove
Opening hours
Opening hours — Registered pharmacy premises (no walk-in service) Monday 9 am – 12:30 pm, 1 pm – 5 pm Tuesday 9 am – 12:30 pm, 1 pm – 5 pm Wednesday 9 am – 12:30 pm, 1 pm – 5 pm Thursday 9 am – 12:30 pm, 1 pm – 5 pm Friday 9 am – 12:30 pm, 1 pm – 5 pm Saturday — Sunday —
The paper trail, in public
Sources: GPhC inspections: Newgrove Pharmacy
- Registered
General Pharmaceutical Council
Registered pharmacy premises, Newgrove Pharmacy (owner Therismos Ltd per its website); inspection 28 Dec 2023: all standards met
- Number
- 9011851
- Checked
- Sep 2026
Asked by customers like you
No questions about Newgrove Pharmacy yet. Ask about stock, ordering, eligibility or delivery — the business, our editors or other customers can answer.
Ask Newgrove Pharmacy
Questions are answered by the business, our editors or other customers, and published once there’s an answer.
Newgrove Pharmacy: frequently asked questions
Is Newgrove Pharmacy legitimate?
It is on the GPhC register as premises 9011851 in Bromsgrove and met all standards at its December 2023 inspection.
Can I walk in to Newgrove Pharmacy?
No. The GPhC describes it as a distance-selling pharmacy; medicines are delivered to patients' homes.
Sources
- Newgrove Pharmacy — website · checked Sep 2026
- GPhC inspections — Newgrove Pharmacy · checked Sep 2026
- Trustpilot — Newgrove Pharmacy · checked Sep 2026
Official sources are linked. Review platforms are cited by name only.
Something out of date? Suggest a correction · Own Newgrove Pharmacy? Claim this profile
Also rated in England
- 9.3
Releaf
London-based online medical cannabis clinic, CQC-registered, with a linked GPhC-registered pharmacy in Wigan and a £39.99-a-month Releaf+ membership.
★ 4.8 · TrustpilotProfile - 9.1
Lyphe Dispensary
Lyphe Dispensary is a GPhC-registered medical cannabis pharmacy in Farnborough, Hampshire, sending tracked Royal Mail Special Delivery across the UK.
★ 4.5 · TrustpilotProfile - 9.1
Mamedica
London medical cannabis clinic with its own GPhC-registered dispensary; CQC-registered and rated Good at its previous address; onboarding from £49.
★ 4.6 · TrustpilotProfile - 8.9
Curaleaf Pharmacy
Curaleaf Pharmacy is a GPhC-registered online medical cannabis pharmacy in Sunderland, owned by Rokshaw Ltd, dispensing prescriptions from UK clinics.
★ 4.4 · TrustpilotProfile