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Medisonal Clinic
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- License verified · Care Quality Commission
About Medisonal Clinic
London specialist clinic in Russell Square, CQC-registered since 2023, offering virtual consultations including cannabis-based medicine from £49.
Medisonal Clinic is a London private specialist clinic that includes cannabis-based medicine among its services, alongside psychiatry, pain management and rheumatology. It is run by Medisonal Ltd, whose location at 55-56 Russell Square, WC1B 4HP, was registered with the Care Quality Commission on 12 December 2023 as an independent doctor service. The CQC had not inspected it by September 2026, so no rating exists yet.
Most appointments are virtual, with London premises used for in-person examinations and tests. The published steps are:
- Register, picking a consultation type or sending a doctor's referral.
- A virtual appointment with a specialist.
- Treatment or a prescription if the doctor judges it suitable.
- Follow-up appointments to review progress.
Cannabis-based consultations started at £49 in September 2026, and a free introductory call with a patient coordinator is offered. Other specialist fees vary by consultant. The site did not publish medicine prices or name a dispensing pharmacy on the pages we read. Office hours are 9am to 5pm on weekdays.
The clinic lists conditions across its specialties, such as neuropathic pain, migraine, fibromyalgia, anxiety and insomnia; a specialist decides whether cannabis is an option. Trustpilot has only eight reviews, most from 2024. Several praise fast bookings and helpful administrators, often for ADHD or rheumatology visits rather than cannabis, and one December 2024 review raised concerns about medical records handling.
What’s good
- CQC-registered location in Russell Square, London (Dec 2023)
- Cannabis-based consultations from £49
- Free introduction call with a patient coordinator
- Wider specialist offer: psychiatry, pain, rheumatology
Worth knowing
- Not yet inspected by the CQC
- Trustpilot 3.4 from only 8 reviews, mostly from 2024
- Medicine prices and dispensing pharmacy not published on pages read
Services
- Online consultation
- Prescription required
- Medical patients
What you’ll pay
Cannabis-based medicine consultations from £49; other consultation prices vary by consultant; free introduction call with a patient coordinator (as listed on its site, Sep 2026)
Score breakdown
2 of 6 criteria assessed · 35% of the weight
- License & compliance25% of score9.6 out of 10Active license on the official register, clean enforcement history
- Customer reviews25% of scoreNot assessedVerified on-site reviews; otherwise large public rating samples
- Lab & product transparency20% of scoreNot assessedPublished lab results, clear pricing, ownership and contacts
- Pricing & value10% of scoreNot assessedPrices against the local median for the same category
- Service & access10% of score7.8 out of 10Hours, ordering, delivery, accessibility, ID checks
- Complaint handling10% of scoreNot assessedHow often and how well problems are answered in public
Initial score based on license (Care Quality Commission), 8 public ratings, listed services and hours. Lab transparency, pricing and complaint handling have not been assessed yet.
Not enough data yet. We publish an overall score once criteria worth at least 45% of the weight can be checked. Empty criteria are never guessed — they are left out and the rest are re-weighted.
How we score sellersReviews of Medisonal Clinic
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Ratings on other platforms
Public star ratings as shown on each platform when we checked. They are not part of Verdex reviews.
What reviewers say elsewhere
Registration and booking
Several April 2024 reviewers found online sign-up easy and got next-day appointments with thorough specialists.
Source: Trustpilot reviews, Apr 2024 · summarized by Verdex editors
Admin support
Reviewers mention calls answered quickly by friendly, informed staff and a well-regarded rheumatologist.
Source: Trustpilot reviews, Oct 2024 · summarized by Verdex editors
Medical records
One patient raised concerns about how medical records were managed and said questions went unanswered.
Source: Trustpilot reviews, Dec 2024 · summarized by Verdex editors
Clinician
A June 2025 reviewer praised a clinician's professional, reassuring approach during an ADHD assessment.
Source: Trustpilot reviews, Jun 2025 · summarized by Verdex editors
These are our editors’ summaries of what customers wrote about Medisonal Clinic on other platforms — not verbatim quotes and not reviews collected by Verdex.
Where to find Medisonal Clinic
Medisonal (CQC registered location)
55-56 Russell Square, WC1B 4HP, London
Opening hours
Opening hours — Medisonal (CQC registered location) Monday 9 am – 5 pm Tuesday 9 am – 5 pm Wednesday 9 am – 5 pm Thursday 9 am – 5 pm Friday 9 am – 5 pm Saturday — Sunday —
The paper trail, in public
Sources: CQC register: Medisonal
- Registered
Care Quality Commission
Registered location, independent doctor (provider Medisonal Ltd, provider ID 1-14531724285); registered 12 Dec 2023, not yet inspected
- Number
- 1-15364423209
- Checked
- Sep 2026
Asked by customers like you
No questions about Medisonal Clinic yet. Ask about stock, ordering, eligibility or delivery — the business, our editors or other customers can answer.
Ask Medisonal Clinic
Questions are answered by the business, our editors or other customers, and published once there’s an answer.
Medisonal Clinic: frequently asked questions
How much is a medical cannabis consultation at Medisonal?
Its site listed cannabis-based medicine consultations from £49 in September 2026, with a free introductory call. Medicine costs were not published.
Is Medisonal CQC registered?
Yes. Medisonal Ltd's Russell Square location (ID 1-15364423209) was registered on 12 December 2023 and had not yet been inspected by September 2026.
Sources
- Medisonal Clinic — homepage · checked Sep 2026
- CQC — Medisonal location · checked Sep 2026
- CQC — Medisonal Ltd (search result, provider) · checked Sep 2026
- Trustpilot — Medisonal (www.medisonal.co.uk) · checked Sep 2026
Official sources are linked. Review platforms are cited by name only.
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