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#4 of 17 in EnglandEst. 2021Part of Cantourage Group

Cantourage Clinic

Not yet reviewed by our editors. Details come from the public sources listed on this page and may be updated. How we check

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United KingdomLondon, England Medical cannabis clinic
  • License verified · Care Quality Commission

About Cantourage Clinic

Cantourage Clinic (Can° Clinic) is a CQC-rated Good medical cannabis clinic in Bethnal Green, London, linked to the European supplier Cantourage.

Cantourage Clinic, which now presents itself online as Can° Clinic, is a medical cannabis clinic in Bethnal Green, east London. It is the UK patient-facing business of the Cantourage group, whose German company, founded in 2019, helps cannabis producers outside the EU meet European rules and distributes their products to medical markets. Cantourage Clinic Ltd was incorporated in March 2021, and its co-founders include chief executive Gabriel Newman.

The CQC rated the clinic Good in all five areas in a report published in December 2022, and a review in July 2023 found no reason to reassess. Consultants cover pain, psychiatry and neurology, and the clinic lists more than 40 conditions across pain, psychiatry, neurology, gastroenterology, oncology and palliative care.

  • New patients: £99 onboarding with a free first consultation, then £29 check-ins at months 3, 6 and 9 (about £186 in year one).
  • Transferring patients: £50 onboarding plus £29 check-ins.
  • Repeat prescriptions are free every 28 days; canceling a prescription or adding an extra delivery costs £15.

Patients need a condition within the clinic's categories and evidence that conventional treatment has not worked, and GP records are reviewed at the start. After the first year, care settles into quarterly check-ins and an annual consultant review. On the Trustpilot profile for the cantourageclinic.com domain, reviewers regularly praise responsive staff and smooth transfers from other clinics, while the main complaint is stock running out. A second Trustpilot profile, for canclinic.com, has been removed by Trustpilot for breaching its guidelines.

What’s good

  • CQC rated Good in all five areas (Dec 2022)
  • Free repeat prescriptions every 28 days
  • Year-one cost about £186 for new patients
  • Trustpilot 4.5 from 166 reviews (Sep 2026)

Worth knowing

  • Trustpilot removed the canclinic.com profile for guideline breaches
  • £99 onboarding fee is higher than several subscription rivals
  • Some reviewers report stock shortages

Services

  • Online consultation
  • Prescription required
  • Medical patients
  • Delivery
Menu & prices

What you’ll pay

New patients: £99 onboarding with a free first consultation, then £29 per check-in (about £186 in year one); transferring patients: £50 onboarding; repeat prescriptions free (as listed on its site, Sep 2026)

Six signals

Score breakdown

3 of 6 criteria assessed · 60% of the weight

  • License & compliance25% of score9.6 out of 10Active license on the official register, clean enforcement history
  • Customer reviews25% of score8.7 out of 10Verified on-site reviews; otherwise large public rating samples
  • Lab & product transparency20% of scoreNot assessedPublished lab results, clear pricing, ownership and contacts
  • Pricing & value10% of scoreNot assessedPrices against the local median for the same category
  • Service & access10% of score8.2 out of 10Hours, ordering, delivery, accessibility, ID checks
  • Complaint handling10% of scoreNot assessedHow often and how well problems are answered in public

Initial score based on license (Care Quality Commission), 166 public ratings, listed services and hours. Lab transparency, pricing and complaint handling have not been assessed yet.

Criteria marked “not assessed” had no verifiable data; the overall score is re-weighted over the others.

How we score sellers
Reviews

Reviews of Cantourage Clinic

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Ratings on other platforms

Public star ratings as shown on each platform when we checked. They are not part of Verdex reviews.

  • Trustpilot 4.5/5166 reviews · checked Sep 2026

What reviewers say elsewhere

  • Staff and communication

    Reviewers in August and September 2026 often praise responsive, friendly staff and compassionate doctors, including patients of several years.

    Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors

  • Transfers

    A July 2026 reviewer describes a smooth, patient-centered transfer from another clinic.

    Source: Trustpilot reviews, Jul 2026 · summarized by Verdex editors

  • Speed

    May 2026 reviews mention rapid prescription delivery and a service that keeps improving.

    Source: Trustpilot reviews, May 2026 · summarized by Verdex editors

  • Stock

    An April 2026 one-star review says repeated stock failures left gaps in medication and made the patient consider switching clinics.

    Source: Trustpilot reviews, Apr 2026 · summarized by Verdex editors

These are our editors’ summaries of what customers wrote about Cantourage Clinic on other platforms — not verbatim quotes and not reviews collected by Verdex.

Locations

Where to find Cantourage Clinic

  1. Can° Factory (CQC registered location)

    First Floor, 238-240 Bethnal Green Road, E2 0AA, London

    Opening hours
    Opening hours — Can° Factory (CQC registered location)
    Monday10 am – 5:30 pm
    Tuesday10 am – 5:30 pm
    Wednesday10 am – 4:30 pm
    Thursday10 am – 5:30 pm
    Friday10 am – 5:30 pm
    Saturday—
    Sunday—
    Directions
Licenses & compliance

The paper trail, in public

Sources: CQC register: Cantourage Clinic Ltd

  • Registered

    Care Quality Commission

    Registered location, 238-240 Bethnal Green Road (provider Cantourage Clinic Ltd, provider ID 1-11148530657); overall rating Good in all five areas, report published 13 Dec 2022, reviewed Jul 2023

    Number
    1-12775917424
    Checked
    Sep 2026
    Check on the register CQC register: Cantourage Clinic Ltd
Questions & answers

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Cantourage Clinic: frequently asked questions

How much does Cantourage Clinic cost?

In September 2026 new patients paid £99 to onboard with a free first consultation, then £29 per check-in. Transferring patients paid £50 to onboard. Medicine is extra.

Is Can° Clinic the same as Cantourage Clinic?

Yes. The canclinic.com site is operated by Cantourage Clinic Ltd, the company on the CQC register at 238–240 Bethnal Green Road.

What CQC rating does Cantourage Clinic have?

Good in all five areas, from a report published on 13 December 2022; the CQC reviewed the rating in July 2023 and did not reassess.

Sources

  1. Can° Clinic — Pricing · checked Sep 2026
  2. Can° Clinic — Home · checked Sep 2026
  3. CQC — Cantourage Clinic Ltd · checked Sep 2026
  4. Trustpilot — Cantourage Clinic (cantourageclinic.com) · checked Sep 2026
  5. Trustpilot — canclinic.com (profile removed) · checked Sep 2026
  6. Companies House — Cantourage Clinic Ltd (search result) · checked Sep 2026

Official sources are linked. Review platforms are cited by name only.

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