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Cantourage Clinic
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- License verified · Care Quality Commission
About Cantourage Clinic
Cantourage Clinic (Can° Clinic) is a CQC-rated Good medical cannabis clinic in Bethnal Green, London, linked to the European supplier Cantourage.
Cantourage Clinic, which now presents itself online as Can° Clinic, is a medical cannabis clinic in Bethnal Green, east London. It is the UK patient-facing business of the Cantourage group, whose German company, founded in 2019, helps cannabis producers outside the EU meet European rules and distributes their products to medical markets. Cantourage Clinic Ltd was incorporated in March 2021, and its co-founders include chief executive Gabriel Newman.
The CQC rated the clinic Good in all five areas in a report published in December 2022, and a review in July 2023 found no reason to reassess. Consultants cover pain, psychiatry and neurology, and the clinic lists more than 40 conditions across pain, psychiatry, neurology, gastroenterology, oncology and palliative care.
- New patients: £99 onboarding with a free first consultation, then £29 check-ins at months 3, 6 and 9 (about £186 in year one).
- Transferring patients: £50 onboarding plus £29 check-ins.
- Repeat prescriptions are free every 28 days; canceling a prescription or adding an extra delivery costs £15.
Patients need a condition within the clinic's categories and evidence that conventional treatment has not worked, and GP records are reviewed at the start. After the first year, care settles into quarterly check-ins and an annual consultant review. On the Trustpilot profile for the cantourageclinic.com domain, reviewers regularly praise responsive staff and smooth transfers from other clinics, while the main complaint is stock running out. A second Trustpilot profile, for canclinic.com, has been removed by Trustpilot for breaching its guidelines.
What’s good
- CQC rated Good in all five areas (Dec 2022)
- Free repeat prescriptions every 28 days
- Year-one cost about £186 for new patients
- Trustpilot 4.5 from 166 reviews (Sep 2026)
Worth knowing
- Trustpilot removed the canclinic.com profile for guideline breaches
- £99 onboarding fee is higher than several subscription rivals
- Some reviewers report stock shortages
Services
- Online consultation
- Prescription required
- Medical patients
- Delivery
What you’ll pay
New patients: £99 onboarding with a free first consultation, then £29 per check-in (about £186 in year one); transferring patients: £50 onboarding; repeat prescriptions free (as listed on its site, Sep 2026)
Score breakdown
3 of 6 criteria assessed · 60% of the weight
- License & compliance25% of score9.6 out of 10Active license on the official register, clean enforcement history
- Customer reviews25% of score8.7 out of 10Verified on-site reviews; otherwise large public rating samples
- Lab & product transparency20% of scoreNot assessedPublished lab results, clear pricing, ownership and contacts
- Pricing & value10% of scoreNot assessedPrices against the local median for the same category
- Service & access10% of score8.2 out of 10Hours, ordering, delivery, accessibility, ID checks
- Complaint handling10% of scoreNot assessedHow often and how well problems are answered in public
Initial score based on license (Care Quality Commission), 166 public ratings, listed services and hours. Lab transparency, pricing and complaint handling have not been assessed yet.
Criteria marked “not assessed” had no verifiable data; the overall score is re-weighted over the others.
How we score sellersReviews of Cantourage Clinic
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Ratings on other platforms
Public star ratings as shown on each platform when we checked. They are not part of Verdex reviews.
What reviewers say elsewhere
Staff and communication
Reviewers in August and September 2026 often praise responsive, friendly staff and compassionate doctors, including patients of several years.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
Transfers
A July 2026 reviewer describes a smooth, patient-centered transfer from another clinic.
Source: Trustpilot reviews, Jul 2026 · summarized by Verdex editors
Speed
May 2026 reviews mention rapid prescription delivery and a service that keeps improving.
Source: Trustpilot reviews, May 2026 · summarized by Verdex editors
Stock
An April 2026 one-star review says repeated stock failures left gaps in medication and made the patient consider switching clinics.
Source: Trustpilot reviews, Apr 2026 · summarized by Verdex editors
These are our editors’ summaries of what customers wrote about Cantourage Clinic on other platforms — not verbatim quotes and not reviews collected by Verdex.
Where to find Cantourage Clinic
Can° Factory (CQC registered location)
First Floor, 238-240 Bethnal Green Road, E2 0AA, London
Opening hours
Opening hours — Can° Factory (CQC registered location) Monday 10 am – 5:30 pm Tuesday 10 am – 5:30 pm Wednesday 10 am – 4:30 pm Thursday 10 am – 5:30 pm Friday 10 am – 5:30 pm Saturday — Sunday —
The paper trail, in public
Sources: CQC register: Cantourage Clinic Ltd
- Registered
Care Quality Commission
Registered location, 238-240 Bethnal Green Road (provider Cantourage Clinic Ltd, provider ID 1-11148530657); overall rating Good in all five areas, report published 13 Dec 2022, reviewed Jul 2023
- Number
- 1-12775917424
- Checked
- Sep 2026
Asked by customers like you
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Cantourage Clinic: frequently asked questions
How much does Cantourage Clinic cost?
In September 2026 new patients paid £99 to onboard with a free first consultation, then £29 per check-in. Transferring patients paid £50 to onboard. Medicine is extra.
Is Can° Clinic the same as Cantourage Clinic?
Yes. The canclinic.com site is operated by Cantourage Clinic Ltd, the company on the CQC register at 238–240 Bethnal Green Road.
What CQC rating does Cantourage Clinic have?
Good in all five areas, from a report published on 13 December 2022; the CQC reviewed the rating in July 2023 and did not reassess.
Sources
- Can° Clinic — Pricing · checked Sep 2026
- Can° Clinic — Home · checked Sep 2026
- CQC — Cantourage Clinic Ltd · checked Sep 2026
- Trustpilot — Cantourage Clinic (cantourageclinic.com) · checked Sep 2026
- Trustpilot — canclinic.com (profile removed) · checked Sep 2026
- Companies House — Cantourage Clinic Ltd (search result) · checked Sep 2026
Official sources are linked. Review platforms are cited by name only.
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