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Integro Clinics
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London, England Medical cannabis clinic- License verified · Care Quality Commission
- Online only
- 2 locations
About Integro Clinics
Integro Clinics is a CQC-registered medical cannabis clinic (Harley Street, London) offering free video consultations and a £4.99 fee per prescription.
Integro Clinics is a UK medical cannabis clinic run by Integro Medical Clinics Limited, a company incorporated in October 2019. Its CQC-registered location is on Harley Street in London, but assessments happen by video, and the company's registered office is in West Molesey, Surrey. The CQC rated the service Good in all five areas in April 2023 at its former Devonshire Street address; the Harley Street registration dates from June 2023 and had not been re-inspected when we checked.
Integro's pricing is unusual. Its website says consultations and follow-ups cost nothing, a flat £4.99 fee applies to each prescription issued, and delivery is free and next-day, with a 5 pm cut-off. Patients pay the dispensing pharmacy for the medicine itself.
- Eligibility listed on the site: aged 21 or over, a diagnosed chronic condition, at least two conventional treatments tried, not pregnant, and no heart attack or stroke in the previous six months.
- Screening only starts once a current Summary Care Record has been shared.
- A multidisciplinary team (MDT) reviews each proposed prescription before it is issued.
The clinic's condition pages cover chronic back pain, fibromyalgia, migraine, arthritis, PTSD, multiple sclerosis and PMDD, among others, with specialists in pain, psychiatry and neurodevelopmental conditions. Integro shares its West Molesey registered address with IPS Pharma, a specials manufacturer and pharmacy. Trustpilot reviewers who have stayed for several years often praise the next-day delivery and the staff, while a handful of 2026 reviews criticize the patient portal and communication.
What’s good
- Free consultations and follow-ups; £4.99 per prescription
- CQC rated Good in all five areas (Apr 2023, previous address)
- Free next-day delivery with a 5 pm cut-off
- MDT review of every prescription
Worth knowing
- Minimum age 21, higher than most UK clinics
- Harley Street location not inspected since the June 2023 move
- Some 2026 reviews criticize the patient portal and communication
Services
- Online consultation
- Prescription required
- Medical patients
- Delivery
What you’ll pay
Consultations and follow-ups free; £4.99 flat fee per prescription; free next-day UK delivery; medicine paid to the pharmacy (as listed on its site, Sep 2026)
Score breakdown
3 of 6 criteria assessed · 60% of the weight
- License & compliance25% of score9.6 out of 10Active license on the official register, clean enforcement history
- Customer reviews25% of score8.5 out of 10Verified on-site reviews; otherwise large public rating samples
- Lab & product transparency20% of scoreNot assessedPublished lab results, clear pricing, ownership and contacts
- Pricing & value10% of scoreNot assessedPrices against the local median for the same category
- Service & access10% of score8.2 out of 10Hours, ordering, delivery, accessibility, ID checks
- Complaint handling10% of scoreNot assessedHow often and how well problems are answered in public
Initial score based on license (Care Quality Commission), 487 public ratings, listed services and hours. Lab transparency, pricing and complaint handling have not been assessed yet.
Criteria marked “not assessed” had no verifiable data; the overall score is re-weighted over the others.
How we score sellersReviews of Integro Clinics
Reviews on Verdex are read by a moderator before they appear. Receipts or order IDs earn the verified mark. Paid or incentivized reviews are removed.
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Ratings on other platforms
Public star ratings as shown on each platform when we checked. They are not part of Verdex reviews.
What reviewers say elsewhere
Long-term care
Several patients of three years or more say treatment has been consistent, staff are friendly and deliveries usually arrive the next day.
Source: Trustpilot reviews, Aug 2026 · summarized by Verdex editors
Consultations
September 2026 reviewers describe quick consultations with professional, understanding doctors and a smooth process overall.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
Patient portal
An August 2026 review says the patient portal has become much harder to use.
Source: Trustpilot reviews, Aug 2026 · summarized by Verdex editors
Communication and discharge
July 2026 one-star reviews cite poor communication at a first appointment and a long-term patient feeling unsupported when discharged.
Source: Trustpilot reviews, Jul 2026 · summarized by Verdex editors
These are our editors’ summaries of what customers wrote about Integro Clinics on other platforms — not verbatim quotes and not reviews collected by Verdex.
2 locations, one profile
Harley Street (CQC registered location)Main location
23 Harley Street, W1G 9QN, London
Registered office
41 Central Avenue, West Molesey, KT8 2QZ, West Molesey
Opening hours
Opening hours — Registered office Monday 9 am – 5 pm Tuesday 9 am – 5 pm Wednesday 9 am – 5 pm Thursday 9 am – 5 pm Friday 9 am – 5 pm Saturday — Sunday —
The paper trail, in public
Sources: CQC register: Integro Medical Clinics Limited
- Registered
Care Quality Commission
Registered location, 23 Harley Street (provider Integro Medical Clinics Limited, provider ID 1-8054014257); registered 21 Jun 2023; previous address rated Good in all five areas (Apr 2023)
- Number
- 1-16309714737
- Checked
- Sep 2026
Asked by customers like you
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Integro Clinics: frequently asked questions
Are Integro Clinics consultations really free?
Integro's website says consultations and follow-ups carry no charge; a £4.99 flat fee applies to each prescription, and the medicine is paid for separately at the pharmacy.
Who can register with Integro Clinics?
Its eligibility list asks for patients aged 21 or over with a diagnosed chronic condition who have already been through two or more conventional treatments; a Summary Care Record is mandatory.
Is Integro Clinics CQC-registered?
Yes. Integro Medical Clinics Limited is registered at 23 Harley Street, London (location 1-16309714737) and was rated Good in 2023 at its previous address.
Sources
- Integro Clinics — Home (site content) · checked Sep 2026
- Integro Clinics — Terms and conditions · checked Sep 2026
- CQC — Integro Medical Clinics Limited, 23 Harley Street · checked Sep 2026
- CQC — Integro Medical Clinics Limited, Devonshire Street (archived) · checked Sep 2026
- Companies House — Integro Medical Clinics Limited (search result) · checked Sep 2026
- Trustpilot — Integro Clinics · checked Sep 2026
Official sources are linked. Review platforms are cited by name only.
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