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Alternaleaf
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- License verified · Care Quality Commission
- Online only
About Alternaleaf
Online medical cannabis clinic run by Montu Group UK Ltd near Reading, with a £5-a-month membership; CQC rating Requires improvement (Feb 2026).
Alternaleaf is an online medical cannabis clinic for adults in the UK, run by Montu Group UK Ltd from a registered base at Winnersh Triangle near Reading. Patients book video or phone appointments without a GP referral, but the clinic's FAQ says they must be 18 or over, registered with a GP, able to share their Summary Care Record, and have already tried conventional treatment. It turns away people who are pregnant and anyone with past psychosis or schizophrenia.
Its main selling point is price. When we checked, membership cost £5 a month and covered the required appointments, while pay-as-you-go appointments were £29 each. Year one includes an initial consultation, a one-month follow-up and six- and twelve-month reviews, with repeat requests possible online after 21 days. The clinic quotes flower from £5 per gram, and members get one free delivery a month. Alternaleaf names a Montu pharmacy partner, and the GPhC lists Montu Pharmacy, an internet pharmacy at the same address, whose July 2024 inspection found all standards met.
The CQC picture is less tidy. After a responsive assessment in July 2025, the regulator issued a warning notice in September 2025 about safe care and treatment, and in a report published on 27 February 2026 it rated the Winnersh location Requires improvement, citing breaches around safe care, premises and governance. The same report describes mixed patient feedback. On Trustpilot the clinic still scores highly, although recent low ratings mention delivery delays and slow replies from support.
What’s good
- £5 monthly membership or £29 per appointment
- No GP referral needed (Summary Care Record required)
- Group pharmacy on the GPhC register (standards met, Jul 2024)
- Trustpilot 4.6 from 7,421 reviews (Sep 2026)
Worth knowing
- CQC overall rating Requires improvement (Feb 2026), after a September 2025 warning notice
- Recent reviews mention prescription and delivery delays
- Excludes pregnancy and any history of psychosis or schizophrenia
Products
- Flower
- Tinctures & oils
- Vapes
- Edibles
Services
- Online consultation
- Prescription required
- Medical patients
- Delivery
What you’ll pay
Membership £5/month covering required appointments, or £29 per appointment pay-as-you-go; flower from £5/g; one free delivery a month for members (as listed on its site, Sep 2026)
Score breakdown
3 of 6 criteria assessed · 60% of the weight
- License & compliance25% of score6.4 out of 10Active license on the official register, clean enforcement history
- Customer reviews25% of score9.2 out of 10Verified on-site reviews; otherwise large public rating samples
- Lab & product transparency20% of scoreNot assessedPublished lab results, clear pricing, ownership and contacts
- Pricing & value10% of scoreNot assessedPrices against the local median for the same category
- Service & access10% of score7.8 out of 10Hours, ordering, delivery, accessibility, ID checks
- Complaint handling10% of scoreNot assessedHow often and how well problems are answered in public
Initial score based on license (Care Quality Commission, lowered for a "Requires improvement" regulator rating and a regulator warning notice), 7,421 public ratings, listed services and hours. Lab transparency, pricing and complaint handling have not been assessed yet.
Criteria marked “not assessed” had no verifiable data; the overall score is re-weighted over the others.
How we score sellersReviews of Alternaleaf
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Ratings on other platforms
Public star ratings as shown on each platform when we checked. They are not part of Verdex reviews.
What reviewers say elsewhere
Approval and staff
Recent five-star reviewers describe fast approval, compassionate clinicians and discreet packaging.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
Delivery and ordering
Some September 2026 reviewers say orders were delayed, and one three-star review mentions ongoing prescription delays since August.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
Customer support
Several one-star reviews complain about long waits and unanswered messages when trying to reach support.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
Nurse and doctor communication
One otherwise positive reviewer noticed a mismatch between what the nurse and the doctor discussed about product preferences.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
These are our editors’ summaries of what customers wrote about Alternaleaf on other platforms — not verbatim quotes and not reviews collected by Verdex.
Where to find Alternaleaf
Winnersh (CQC registered location; Montu Pharmacy at same address)
140 Wharfedale Road, Winnersh Triangle, RG41 5RB, Reading
The paper trail, in public
Sources: CQC register: Winnersh (Alternaleaf), GPhC register: Montu Pharmacy
- Registered
Care Quality Commission
Registered location 'Winnersh' (provider Montu Group UK Ltd, trading as Alternaleaf, provider ID 1-13906427645); overall rating Requires improvement, report published 27 Feb 2026
- Number
- 1-20056241065
- Checked
- Sep 2026
- Registered
General Pharmaceutical Council
Registered pharmacy premises, Montu Pharmacy (owner Montu Pharmaceutical Ltd), internet pharmacy closed to the public; inspection 31 Jul 2024: all standards met
- Number
- 9012316
- Checked
- Sep 2026
Latest on Alternaleaf
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Alternaleaf: frequently asked questions
Is Alternaleaf regulated?
Yes. Montu Group UK Ltd, trading as Alternaleaf, is registered with the CQC (location 1-20056241065). In a report published on 27 February 2026 the CQC rated it Requires improvement.
How much does Alternaleaf cost?
In September 2026 the clinic listed a £5 monthly membership covering required appointments, or £29 per appointment without membership. Medication is extra, with flower quoted from £5 per gram.
Do I need a GP referral for Alternaleaf?
No referral is needed, but the FAQ says you must be registered with a GP and provide your Summary Care Record so doctors can verify your medical history.
Sources
- Alternaleaf — Pricing · checked Sep 2026
- Alternaleaf — FAQ · checked Sep 2026
- CQC — Winnersh (Montu Group UK Ltd) inspection summary · checked Sep 2026
- GPhC register — Montu Pharmacy · checked Sep 2026
- GPhC inspection — Montu Pharmacy · checked Sep 2026
- Trustpilot — Alternaleaf · checked Sep 2026
- Releaf — UK medical cannabis clinics compared (founding year) · checked Sep 2026
Official sources are linked. Review platforms are cited by name only.
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