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MYCANNABIS (360Grad-Apotheke)
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Düsseldorf, North Rhine-Westphalia Pharmacy- License verified · Stadt Düsseldorf — Gesundheitsamt
- 2 locations
About MYCANNABIS (360Grad-Apotheke)
Düsseldorf cannabis pharmacy (360Grad-Apotheke) with mail order and two pickup points; Trustpilot 3.5 from 382 reviews.
MYCANNABIS is the medical cannabis service of 360Grad-Apotheke at Bonner Straße 237 in Düsseldorf-Benrath, owned by Jan Preuss e.K. The imprint names the Düsseldorf health department as supervisory authority and says it approved the pharmacy's mail-order operation; the professional body is the North Rhine Chamber of Pharmacists.
Patients can order online for delivery or collect in person. Pickup at Bonner Straße runs Monday to Friday, 10:00 to 16:00, and a second pickup point at Paracelsus-Apotheke on Graf-Adolf-Straße in the city center has longer weekday hours, 8:30 to 18:30. Payment options mentioned by comparison sites include Klarna.
Trustpilot showed 3.5 out of 5 from 382 reviews in September 2026. Many recent reviews are warm: a two-year customer calls the service reliable and open, and others describe staff sorting out a duplicate charge or an out-of-stock item quickly and following up personally. The main criticism in the reviews we read is older: a September 2024 reviewer says they received a lower-THC product than ordered at the same price and objected to an €8 delivery fee.
- Two pickup points in Düsseldorf
- Mail-order approval noted in imprint
If bill 21/3061 passes, flower could no longer be mailed, and pickup or courier delivery would take over.
What’s good
- Supervised by the Düsseldorf health department; mail-order approved per imprint
- Two pickup locations, one open until 18:30
- Staff praised for resolving payment and stock problems
Worth knowing
- Trustpilot average 3.5/5 from 382 reviews
- A 2024 reviewer reports a product swap to lower THC and an €8 delivery fee
- Mail order of flower would end under pending bill 21/3061
Products
- Flower
- Tinctures & oils
Services
- Prescription required
- Medical patients
- Online ordering
- Delivery
- Pickup / click & collect
- In-store shopping
What you’ll pay
A reviewer cites an €8 delivery fee (2024).
Score breakdown
3 of 6 criteria assessed · 60% of the weight
- License & compliance25% of score9.6 out of 10Active license on the official register, clean enforcement history
- Customer reviews25% of score7.1 out of 10Verified on-site reviews; otherwise large public rating samples
- Lab & product transparency20% of scoreNot assessedPublished lab results, clear pricing, ownership and contacts
- Pricing & value10% of scoreNot assessedPrices against the local median for the same category
- Service & access10% of score9.1 out of 10Hours, ordering, delivery, accessibility, ID checks
- Complaint handling10% of scoreNot assessedHow often and how well problems are answered in public
Initial score based on license (Stadt Düsseldorf — Gesundheitsamt), 382 public ratings, listed services and hours. Lab transparency, pricing and complaint handling have not been assessed yet.
Criteria marked “not assessed” had no verifiable data; the overall score is re-weighted over the others.
How we score sellersReviews of MYCANNABIS (360Grad-Apotheke)
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Ratings on other platforms
Public star ratings as shown on each platform when we checked. They are not part of Verdex reviews.
What reviewers say elsewhere
Reliability
A June 2026 reviewer, a customer for two years, describes reliable, professional service and open communication.
Source: Trustpilot reviews, Jun 2026 · summarized by Verdex editors
Problem solving
A February 2026 reviewer credits a staff member with sorting out payment and availability issues and following up.
Source: Trustpilot reviews, Feb 2026 · summarized by Verdex editors
Refund
A December 2025 reviewer says a duplicate charge was fixed very quickly and product and packaging were high quality.
Source: Trustpilot reviews, Dec 2025 · summarized by Verdex editors
Product substitution
A September 2024 reviewer says they got an 18% THC product instead of the ordered 21% at the same price, plus an €8 delivery fee.
Source: Trustpilot reviews, Sep 2024 · summarized by Verdex editors
These are our editors’ summaries of what customers wrote about MYCANNABIS (360Grad-Apotheke) on other platforms — not verbatim quotes and not reviews collected by Verdex.
2 locations, one profile
360Grad-ApothekeMain location
Bonner Str. 237, 40589, Düsseldorf
Opening hours
Opening hours — 360Grad-Apotheke Monday 10 am – 4 pm Tuesday 10 am – 4 pm Wednesday 10 am – 4 pm Thursday 10 am – 4 pm Friday 10 am – 4 pm Saturday — Sunday — Paracelsus-Apotheke (pickup point)
Graf-Adolf-Straße 100, 40210, Düsseldorf
Opening hours
Opening hours — Paracelsus-Apotheke (pickup point) Monday 8:30 am – 6:30 pm Tuesday 8:30 am – 6:30 pm Wednesday 8:30 am – 6:30 pm Thursday 8:30 am – 6:30 pm Friday 8:30 am – 6:30 pm Saturday — Sunday —
The paper trail, in public
Sources: MYCANNABIS — Imprint
- Active
Stadt Düsseldorf — Gesundheitsamt
Pharmacy supervisory authority; mail-order approval (per imprint)
- Checked
- Sep 2026
Asked by customers like you
No questions about MYCANNABIS (360Grad-Apotheke) yet. Ask about stock, ordering, eligibility or delivery — the business, our editors or other customers can answer.
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MYCANNABIS (360Grad-Apotheke): frequently asked questions
Where can I pick up a MYCANNABIS order?
At 360Grad-Apotheke, Bonner Str. 237 (Mon–Fri 10:00–16:00), or at Paracelsus-Apotheke, Graf-Adolf-Straße 100 (Mon–Fri 8:30–18:30), both in Düsseldorf.
Is MYCANNABIS a licensed pharmacy?
Yes. It is run by 360Grad-Apotheke (Jan Preuss e.K.); the imprint names the Düsseldorf health department as supervisory authority and notes mail-order approval.
Sources
- MYCANNABIS — Imprint · checked Sep 2026
- Trustpilot — MYCANNABIS · checked Sep 2026
- cannabis-aerzte.de — Cannabis pharmacy comparison · checked Sep 2026
- Deutscher Bundestag — Health Committee hearing on the Medical Cannabis Act amendment (Drucksache 21/3061) · checked Sep 2026
Official sources are linked. Review platforms are cited by name only.
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