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#1 of 3 in North Rhine-WestphaliaPart of Tobias Loder e.K.

Apotheke LUX 99 (cannabis-apotheke.de)

Not yet reviewed by our editors. Details come from the public sources listed on this page and may be updated. How we check

This seller’s page is about Germany — not the country you picked in the header.

GermanyHürth, North Rhine-Westphalia Pharmacy
  • License verified · Rhein-Erft-Kreis — Apothekenaufsicht

About Apotheke LUX 99 (cannabis-apotheke.de)

Hürth pharmacy near Cologne dispensing medical cannabis since 2010 and shipping nationwide; Trustpilot 3.9 from 51 reviews.

Apotheke LUX 99 in Hürth, just southwest of Cologne, is one of Germany's longer-established cannabis pharmacies and trades online as cannabis-apotheke.de. The imprint names Tobias Loder e.K. as owner and responsible pharmacist (Amtsgericht Köln, HRA 37125), the Rhein-Erft district pharmacy authority in Bergheim as supervisor, and the North Rhine Chamber of Pharmacists as professional body.

The pharmacy says it has specialized in cannabinoid medicines since 2010 and that its processes have been TÜV-certified since 2018. It ships flower and extracts nationwide by DHL, usually within about a day according to reviewers, and offers pharmaceutical advice by phone.

Trustpilot showed 3.9 out of 5 from 51 reviews in September 2026. Satisfied reviewers from July to September 2026 describe orders ready within an hour, flexible substitution when a product was missing, and proper packaging in glass with humidity packs. The critics, three one-star reviews from July and August 2026, report four days to a week of processing without status updates, and one disputes that glass containers are used and worries about heat during summer shipping. That reviewer also questioned whether all positive reviews are genuine.

  • Cannabis specialist since 2010
  • Supervised by the Rhein-Erft district

A mail-order ban for flower is part of pending bill 21/3061.

What’s good

  • Cannabis specialization since 2010, per the pharmacy
  • Supervisory authority named: Rhein-Erft-Kreis
  • Quick order preparation reported by recent reviewers

Worth knowing

  • Summer 2026 reviews report multi-day processing without updates
  • One reviewer disputes packaging claims
  • Flower mail order would end under bill 21/3061

Products

  • Flower
  • Tinctures & oils

Services

  • Prescription required
  • Medical patients
  • Online ordering
  • Delivery
  • Pickup / click & collect
Six signals

Score breakdown

3 of 6 criteria assessed · 60% of the weight

  • License & compliance25% of score9.6 out of 10Active license on the official register, clean enforcement history
  • Customer reviews25% of score7.7 out of 10Verified on-site reviews; otherwise large public rating samples
  • Lab & product transparency20% of scoreNot assessedPublished lab results, clear pricing, ownership and contacts
  • Pricing & value10% of scoreNot assessedPrices against the local median for the same category
  • Service & access10% of score8.3 out of 10Hours, ordering, delivery, accessibility, ID checks
  • Complaint handling10% of scoreNot assessedHow often and how well problems are answered in public

Initial score based on license (Rhein-Erft-Kreis — Apothekenaufsicht), 51 public ratings, listed services and hours. Lab transparency, pricing and complaint handling have not been assessed yet.

Criteria marked “not assessed” had no verifiable data; the overall score is re-weighted over the others.

How we score sellers
Reviews

Reviews of Apotheke LUX 99 (cannabis-apotheke.de)

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Ratings on other platforms

Public star ratings as shown on each platform when we checked. They are not part of Verdex reviews.

  • Trustpilot 3.9/551 reviews · checked Sep 2026

What reviewers say elsewhere

  • Speed

    A September 2026 reviewer received the order within an hour before closing and praises friendly, solution-minded staff.

    Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors

  • Substitution

    Another September 2026 reviewer says a missing product was swiftly replaced with an alternative of their choice.

    Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors

  • Processing delays

    Two August 2026 reviewers waited four days to over a week with no shipping status or invoice.

    Source: Trustpilot reviews, Aug 2026 · summarized by Verdex editors

  • Packaging

    A July 2026 reviewer says products came in plastic, not glass, and raises heat exposure in shipping.

    Source: Trustpilot reviews, Jul 2026 · summarized by Verdex editors

  • Packaging and quality

    Another July 2026 reviewer reports quick preparation after payment and glass jars with humidity packs.

    Source: Trustpilot reviews, Jul 2026 · summarized by Verdex editors

These are our editors’ summaries of what customers wrote about Apotheke LUX 99 (cannabis-apotheke.de) on other platforms — not verbatim quotes and not reviews collected by Verdex.

Locations

Where to find Apotheke LUX 99 (cannabis-apotheke.de)

  1. Apotheke LUX 99

    An der Hasenkaule 10, 50354, Hürth

    Directions
Licenses & compliance

The paper trail, in public

Sources: Apotheke LUX 99 — Imprint

Questions & answers

Asked by customers like you

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Apotheke LUX 99 (cannabis-apotheke.de): frequently asked questions

Who supervises Apotheke LUX 99?

The imprint names the pharmacy authority of the Rhein-Erft district (Apothekenaufsicht Rhein-Erft-Kreis) in Bergheim.

Is cannabis-apotheke.de the same as LUX 99?

Yes. cannabis-apotheke.de redirects to lux99.de, the site of Apotheke LUX 99 in Hürth.

Sources

  1. Apotheke LUX 99 — Imprint · checked Sep 2026
  2. Trustpilot — cannabis-apotheke.de (LUX 99) · checked Sep 2026
  3. cannabis-aerzte.de — Cannabis pharmacy comparison · checked Sep 2026
  4. Deutscher Bundestag — Health Committee hearing on the Medical Cannabis Act amendment (Drucksache 21/3061) · checked Sep 2026

Official sources are linked. Review platforms are cited by name only.

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