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Bloomwell
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About Bloomwell
Frankfurt-based telemedicine platform for medical cannabis in Germany: online consultations, e-prescriptions and delivery via partner pharmacies.
Bloomwell is a Frankfurt-based telemedicine platform that links patients across Germany with partner physicians who can prescribe medical cannabis and with licensed pharmacies that dispense it. The company dates its start to 2020, when the service ran as Algea Care. According to Bloomwell, the Algea Care website was rebuilt and relaunched under the Bloomwell name in summer 2024, combining its telemedicine and pharmacy-marketplace services under one brand.
Everything happens online. Patients register, complete a medical questionnaire and can upload earlier records. They then book a short video appointment or send a prescription request for a doctor to review. If the physician agrees that treatment is appropriate, a signed electronic prescription goes to a partner pharmacy, which ships by DHL or keeps the order for pickup. Bloomwell says it works with more than 65 doctors and over 30 partner pharmacies; its patient totals are company figures.
In September 2026 the site listed the first prescription request as free (regular price €25.22) and follow-up prescriptions at €28.25, calculated under the German fee schedule for physicians (GOÄ). The medicine is paid separately to the pharmacy, and since 29 July 2026 statutory health insurers can no longer be billed for cannabis flower, according to the Federal Health Ministry.
Two legal points matter for anyone looking for a medical cannabis prescription in Germany online. Telemedicine prescriptions and mail-order delivery were still legal in September 2026, but a pending amendment to the Medical Cannabis Act would require an in-person visit before a first flower prescription and end mail-order shipping of flower. And in March 2026 the Federal Court of Justice ruled (I ZR 74/25) that condition-based advertising on the former Algea Care website breached the ban on public advertising for prescription drugs.
What’s good
- Trustpilot score 4.6/5 from 8,344 reviews (Sep 2026)
- Questionnaire plus optional video consultation; signed e-prescriptions
- Delivery by DHL or pickup at partner pharmacies
- Operating since 2020 (formerly Algea Care)
Worth knowing
- A pending MedCanG amendment would require in-person first visits and end mail-order flower
- Federal Court of Justice ruled against condition-based ads on the former Algea Care site (Mar 2026)
- Recent Trustpilot complaints cite late express deliveries and slow support replies
- Statutory health insurance no longer covers cannabis flower (since 29 Jul 2026)
Products
- Flower
- Tinctures & oils
Services
- Online consultation
- Prescription required
- Medical patients
- Online ordering
- Delivery
- Pickup / click & collect
What you’ll pay
First prescription request listed as free (regular price €25.22), follow-up prescription €28.25, flower listings from about €2.99/g; medication is paid to the pharmacy (as listed on its site, Sep 2026).
Score breakdown
2 of 6 criteria assessed · 35% of the weight
- License & compliance25% of scoreNot assessedActive license on the official register, clean enforcement history
- Customer reviews25% of score9.2 out of 10Verified on-site reviews; otherwise large public rating samples
- Lab & product transparency20% of scoreNot assessedPublished lab results, clear pricing, ownership and contacts
- Pricing & value10% of scoreNot assessedPrices against the local median for the same category
- Service & access10% of score8.7 out of 10Hours, ordering, delivery, accessibility, ID checks
- Complaint handling10% of scoreNot assessedHow often and how well problems are answered in public
Initial score based on 8,344 public ratings, listed services and hours. Lab transparency, pricing and complaint handling have not been assessed yet.
Not enough data yet. We publish an overall score once criteria worth at least 45% of the weight can be checked. Empty criteria are never guessed — they are left out and the rest are re-weighted.
How we score sellersReviews of Bloomwell
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Ratings on other platforms
Public star ratings as shown on each platform when we checked. They are not part of Verdex reviews.
What reviewers say elsewhere
Delivery speed
Many September reviewers say orders arrived within a day or two and came discreetly and securely packed.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
Product quality
Several recent reviewers rate the flower quality highly and call the ordering process simple once registered.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
Express shipping
A cluster of one-star reviews says paid express orders arrived days late and DHL tracking updates were confusing.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
Order accuracy and support
Some customers report short weights or missing items and say support took days to respond; Bloomwell replied publicly to these reviews.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
Checkout errors
One reviewer could not complete an order because a server error kept interrupting checkout.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
These are our editors’ summaries of what customers wrote about Bloomwell on other platforms — not verbatim quotes and not reviews collected by Verdex.
Asked by customers like you
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Bloomwell: frequently asked questions
Is it legal to get a cannabis prescription online through Bloomwell?
Yes, as of September 2026. The Medical Cannabis Act currently has no in-person requirement before prescribing, and pharmacies may still ship flower. A government bill (Bundestag printed paper 21/3061) would change both rules, but it was still before the health committee in mid-September 2026.
How much does a Bloomwell prescription cost?
In September 2026 the site listed the first prescription request as free (regular price €25.22) and follow-up prescriptions at €28.25. Medication is billed separately by the dispensing pharmacy.
Are Bloomwell and Algea Care the same company?
Bloomwell says the former Algea Care website was relaunched under the Bloomwell brand in summer 2024. The March 2026 Federal Court of Justice ruling on advertising concerned Algea Care GmbH's former website.
Will statutory health insurance pay for cannabis flower?
No longer. The Federal Health Ministry says that since 29 July 2026 cannabis flower cannot be prescribed at the expense of statutory health insurance; standardized extracts and dronabinol remain possible under separate rules.
Sources
- Bloomwell — Homepage · checked Sep 2026
- Bloomwell — Imprint · checked Sep 2026
- Bloomwell — About us · checked Sep 2026
- Bloomwell press release via presseportal — BGH ruling (26 Mar 2026) · checked Sep 2026
- Cannastreet — Bloomwell explained (May 2026) · checked Sep 2026
- Trustpilot — Bloomwell · checked Sep 2026
- Trustpilot — Bloomwell 1–2 star reviews · checked Sep 2026
- Federal Court of Justice — Press release on I ZR 74/25 (26 Mar 2026) · checked Sep 2026
- Deutscher Bundestag — Hearing on the Medical Cannabis Act amendment (14 Jan 2026) · checked Sep 2026
- Medicanova — Status of the MedCanG amendment (updated 14 Sep 2026) · checked Sep 2026
- Federal Ministry of Health — Cannabis Act FAQ (as of 4 Sep 2026) · checked Sep 2026
Official sources are linked. Review platforms are cited by name only.
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