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Story Cannabis
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Phoenix, Arizona Dispensary- License verified · Arizona Department of Health Services (ADHS)
- 6 locations
About Story Cannabis
Arizona dispensary chain with ten stores, including the heavily reviewed McDowell Rd shop in Phoenix, open 8 a.m. to 10 p.m. with med and rec menus.
Story Cannabis is a dispensary chain with ten Arizona stores and further locations in Louisiana and Ohio. In the Phoenix area it operates on West McDowell Road and East Dunlap Avenue in Phoenix, in Tolleson, two stores in Glendale and two in Chandler; it also has stores in Bullhead City, Lake Havasu City and Williams. Most open 8 a.m. to 10 p.m. daily, with Tolleson and Bullhead City opening at 7 a.m.
Its most reviewed store is at 2439 W McDowell Road. In the state's AZ Care Check register this facility still appears under the name Nature's Medicines, with SSE Holdco LLC as the legal entity. ADHS lists an active marijuana establishment license (for adult-use sales) and an active medical dispensary license, both renewed in August 2026 and valid to August 2028, so the store serves recreational customers and registered patients.
With more than 11,000 Leafly reviews averaging about 4.7, the McDowell store is among the most reviewed dispensaries in Arizona. Reviewers repeatedly mention smooth pre-orders, friendly and funny budtenders and fast service. Recent complaints include a switch to opaque bags for a house flower brand, which some shoppers dislike because they can no longer see the buds, and a customer whose Arizona ID was rejected for an online pickup. Story runs a rewards program with bonus-point days. For shoppers searching for a dispensary in west Phoenix or Story Cannabis reviews, the McDowell store is the chain's flagship by review volume.
What’s good
- Ten Arizona stores from Phoenix to Lake Havasu City
- Medical and adult-use licenses active at McDowell (ADHS)
- 11,000+ Leafly reviews at McDowell averaging about 4.7
- Rewards program
Worth knowing
- Some house flower now sold in opaque bags (per reviewers)
- ID acceptance issues reported for online pickup
Products
- Flower
- Pre-rolls
- Vapes
- Edibles
- Concentrates
Services
- In-store shopping
- Pickup / click & collect
- Online ordering
- Adult-use (recreational)
- Medical patients
Score breakdown
3 of 6 criteria assessed · 60% of the weight
- License & compliance25% of score9.6 out of 10Active license on the official register, clean enforcement history
- Customer reviews25% of score9.4 out of 10Verified on-site reviews; otherwise large public rating samples
- Lab & product transparency20% of scoreNot assessedPublished lab results, clear pricing, ownership and contacts
- Pricing & value10% of scoreNot assessedPrices against the local median for the same category
- Service & access10% of score8.7 out of 10Hours, ordering, delivery, accessibility, ID checks
- Complaint handling10% of scoreNot assessedHow often and how well problems are answered in public
Initial score based on license (Arizona Department of Health Services (ADHS)), 11,598 public ratings, listed services and hours. Lab transparency, pricing and complaint handling have not been assessed yet.
Criteria marked “not assessed” had no verifiable data; the overall score is re-weighted over the others.
How we score sellersReviews of Story Cannabis
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Ratings on other platforms
Public star ratings as shown on each platform when we checked. They are not part of Verdex reviews.
What reviewers say elsewhere
Pre-orders
A regular said pre-orders run smoothly and visits are quick.
Source: Leafly reviews, Aug 2026 · summarized by Verdex editors
Staff
A customer praised helpful, knowledgeable staff with a good sense of humor.
Source: Leafly reviews, Jan 2026 · summarized by Verdex editors
Packaging
A shopper objected to a house flower brand moving to opaque bags that hide the product.
Source: Leafly reviews, Jul 2026 · summarized by Verdex editors
ID policy
A customer said their Arizona ID was refused at online-order pickup despite working elsewhere.
Source: Leafly reviews, Dec 2025 · summarized by Verdex editors
These are our editors’ summaries of what customers wrote about Story Cannabis on other platforms — not verbatim quotes and not reviews collected by Verdex.
6 locations, one profile
McDowellMain location
2439 W McDowell Rd, 85009, Phoenix
Opening hours
Opening hours — McDowell Monday 8 am – 10 pm Tuesday 8 am – 10 pm Wednesday 8 am – 10 pm Thursday 8 am – 10 pm Friday 8 am – 10 pm Saturday 8 am – 10 pm Sunday 8 am – 10 pm Dunlap
701 E Dunlap Ave, Suite 9, 85020, Phoenix
Opening hours
Opening hours — Dunlap Monday 8 am – 10 pm Tuesday 8 am – 10 pm Wednesday 8 am – 10 pm Thursday 8 am – 10 pm Friday 8 am – 10 pm Saturday 8 am – 10 pm Sunday 8 am – 10 pm Tolleson
9897 W McDowell Rd #720, 85353, Tolleson
Opening hours
Opening hours — Tolleson Monday 7 am – 10 pm Tuesday 7 am – 10 pm Wednesday 7 am – 10 pm Thursday 7 am – 10 pm Friday 7 am – 10 pm Saturday 7 am – 10 pm Sunday 7 am – 10 pm Bell Glendale
6676 W Bell Rd, 85308, Glendale
Opening hours
Opening hours — Bell Glendale Monday 8 am – 10 pm Tuesday 8 am – 10 pm Wednesday 8 am – 10 pm Thursday 8 am – 10 pm Friday 8 am – 10 pm Saturday 8 am – 10 pm Sunday 8 am – 10 pm North Chandler
17006 S Weber Dr, 85226, Chandler
Opening hours
Opening hours — North Chandler Monday 8 am – 10 pm Tuesday 8 am – 10 pm Wednesday 8 am – 10 pm Thursday 8 am – 10 pm Friday 8 am – 10 pm Saturday 8 am – 10 pm Sunday 8 am – 10 pm Lake Havasu
200 London Bridge Rd, 86403, Lake Havasu City
Opening hours
Opening hours — Lake Havasu Monday 8 am – 10 pm Tuesday 8 am – 10 pm Wednesday 8 am – 10 pm Thursday 8 am – 10 pm Friday 8 am – 10 pm Saturday 8 am – 10 pm Sunday 8 am – 10 pm
The paper trail, in public
Sources: ADHS AZ Care Check — facility details
- Active
Arizona Department of Health Services (ADHS)
Marijuana Establishment license (McDowell, 2439 W McDowell Rd, Phoenix); expires 2028-08-07
- Number
- 00000092ESKW00353670
- Checked
- Sep 2026
- Active
Arizona Department of Health Services (ADHS)
Medical Marijuana Dispensary license (McDowell, 2439 W McDowell Rd, Phoenix); expires 2028-08-07
- Number
- 00000088DCXB00897085
- Checked
- Sep 2026
Asked by customers like you
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Story Cannabis: frequently asked questions
Does Story Cannabis McDowell serve medical patients?
Yes. ADHS lists both an active establishment license and an active medical dispensary license for the 2439 W McDowell Rd facility.
Why does the state register show Nature's Medicines?
AZ Care Check still lists the McDowell facility under the name Nature's Medicines (legal entity SSE Holdco LLC); it trades as Story Cannabis.
What are Story McDowell's hours?
8 a.m. to 10 p.m. daily, per the company site and ADHS.
Sources
- Story Cannabis — store data · checked Sep 2026
- ADHS AZ Care Check — Nature's Medicines (2439 W McDowell Rd) · checked Sep 2026
- Leafly — Story Cannabis McDowell · checked Sep 2026
Official sources are linked. Review platforms are cited by name only.
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