Last reviewed Oct 7, 2026Suggest an edit

PLNTD

Not yet reviewed by our editors. Details come from the public sources listed on this page and may be updated. How we check

This seller’s page is about Australia — not the country you picked in the header.

Brisbane, Queensland Medical cannabis clinic

Online only

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About PLNTD

Brisbane-based telehealth clinic for chronic conditions where doctors may prescribe plant-based medicines, with Australia-wide delivery support.

PLNTD is a telehealth clinic with a company address on Alice Street in Brisbane's CBD. It targets adults with conditions that have lasted at least three months and not responded well to conventional treatment; after a pre-screening questionnaire, patients speak with an AHPRA-registered doctor, who decides whether a plant-based prescription is appropriate.

What the clinic lists:

An initial consult advertised at $39, discounted to $19 with a promo code in September 2026.
A digital patient card and online clinical summaries for treatment reviews.
Nursing and admin support, and delivery support across Australia.
A community of 10,000+ patients and 20,000+ consultations (its own figures).

PLNTD's Trustpilot profile is small, with five reviews averaging 3.4. Reviews from 2025 praise product variety, easy onboarding and fast delivery. A February 2026 review complained about repeated stock shortages and follow-up appointments the reviewer felt were pushed on them. The company is shown replying to negative reviews.

With so few public reviews, patients should ask about stock levels and follow-up costs before committing.

Under Australian rules, medicinal cannabis products are unapproved medicines, so clinics like PLNTD cannot advertise specific products; the product range is discussed only after a doctor has assessed the patient. Prescriptions are issued at the doctor's discretion.

What’s good

Low advertised entry consult fee
Replies publicly to critical reviews

Worth knowing

Only five Trustpilot reviews
A 2026 review reports stock shortages

Services

Online consultation
Prescription required
Medical patients
Delivery

Menu & prices

What you’ll pay

$$$$Initial consultation listed at $39, shown as $19 with a promo code (its site, Sep 2026)

Six signals

Score breakdown

1 of 6 criteria assessed · 10% of the weight

License & compliance25% of scoreNot assessedActive license on the official register, clean enforcement history
Customer reviews25% of scoreNot assessedVerified on-site reviews; otherwise large public rating samples
Lab & product transparency20% of scoreNot assessedPublished lab results, clear pricing, ownership and contacts
Pricing & value10% of scoreNot assessedPrices against the local median for the same category
Service & access10% of score7.8 out of 10Hours, ordering, delivery, accessibility, ID checks
Complaint handling10% of scoreNot assessedHow often and how well problems are answered in public

Initial score based on 5 public ratings, listed services and hours. Lab transparency, pricing and complaint handling have not been assessed yet.

Not enough data yet. We publish an overall score once criteria worth at least 45% of the weight can be checked. Empty criteria are never guessed — they are left out and the rest are re-weighted.

How we score sellers

Reviews

Reviews of PLNTD

Reviews on Verdex are read by a moderator before they appear. Receipts or order IDs earn the verified mark. Paid or incentivized reviews are removed.

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Ratings on other platforms

Public star ratings as shown on each platform when we checked. They are not part of Verdex reviews.

Trustpilot 3.4/55 reviews · checked Sep 2026

What reviewers say elsewhere

Stock and follow-ups
The reviewer reported ongoing inventory problems, delayed fulfilment and follow-up bookings they felt were required mainly for revenue.
Source: Trustpilot reviews, Feb 2026 · summarized by Verdex editors
Onboarding and delivery
A patient found the process easy, cited a free first consult, reliable stock and quick delivery.
Source: Trustpilot reviews, May 2025 · summarized by Verdex editors
Staff care
A reviewer said staff care compared favourably with hospital and clinic experiences they had had.
Source: Trustpilot reviews, May 2025 · summarized by Verdex editors
Delivery speed
Short review praising product quality and fast delivery.
Source: Trustpilot reviews, Mar 2025 · summarized by Verdex editors

These are our editors’ summaries of what customers wrote about PLNTD on other platforms — not verbatim quotes and not reviews collected by Verdex.

Locations

Where to find PLNTD

Brisbane (Trustpilot company address)
Unit 9/204 Alice Street, 4000, Brisbane
Directions

Questions & answers

Asked by customers like you

No questions about PLNTD yet. Ask about stock, ordering, eligibility or delivery — the business, our editors or other customers can answer.

Ask PLNTD

Questions are answered by the business, our editors or other customers, and published once there’s an answer.

PLNTD: frequently asked questions

Who can use PLNTD?

The clinic says it serves adults with conditions lasting three months or more where conventional treatment has not worked well; a doctor decides eligibility.

Does PLNTD have a walk-in clinic?

No walk-in clinic is advertised; consults are telehealth. The Alice Street, Brisbane address comes from its Trustpilot profile.

Sources

PLNTD — home · checked Sep 2026
PLNTD — Trustpilot · checked Sep 2026

Official sources are linked. Review platforms are cited by name only.

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