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Medicann
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Edinburgh, Scotland Medical cannabis clinic- Online only
About Medicann
Edinburgh-registered online medical cannabis clinic with free consultations and no repeat-prescription fees; 4.7 on Trustpilot from 1,170 reviews.
Medicann is an online medical cannabis clinic whose UK arm, Medicann (Scotland) Limited, has its registered office on Dalhousie Terrace in Edinburgh. The brand started in the Channel Islands in 2019 before expanding to the UK, and it now takes patients from England, Scotland, Wales, Northern Ireland, Jersey, Guernsey and the Isle of Man. Search results describe the clinic as regulated by Healthcare Improvement Scotland, the body that registers independent clinics in Scotland; we could not open a register entry to confirm a number.
Its model is built around charging nothing for the clinical side:
- Online eligibility form, then a free video consultation with a doctor.
- No fees for follow-ups or repeat prescriptions; the patient pays only for medicine.
- If approved, the prescription can go out the same day, with home delivery for £4.99.
- Formats offered include oils, capsules and dried flower for vaporising.
The clinic lists conditions such as chronic pain, sleep disorders, gastrointestinal and inflammatory bowel conditions and neurodevelopmental conditions, but a specialist decides case by case. Medicann is a member of the Cannabis Industry Council and the Cannabis Trade Association.
On Trustpilot it scored 4.7 from 1,170 reviews in September 2026. Recent praise centers on fast prescriptions, supportive staff and the absence of fees; one-star reviews from the same weeks describe missing deliveries, slow replies, product quality complaints and an intake screen some felt was too automated.
What’s good
- No consultation, follow-up or repeat-prescription fees
- Delivery £4.99 across the UK and Crown Dependencies
- Trustpilot 4.7 from 1,170 reviews (Sep 2026)
- Operating since 2019 (Channel Islands origin)
Worth knowing
- Healthcare Improvement Scotland registration not confirmed on an official register page
- Recent one-star reviews cite late deliveries and unanswered messages
- Some reviewers report rising product prices
Products
- Flower
- Tinctures & oils
- Capsules
Services
- Online consultation
- Prescription required
- Medical patients
- Delivery
What you’ll pay
Sign-up, consultations, follow-ups and repeat prescriptions free; delivery £4.99; patient pays for medicine only (as listed on its site, Sep 2026)
Score breakdown
2 of 6 criteria assessed · 35% of the weight
- License & compliance25% of scoreNot assessedActive license on the official register, clean enforcement history
- Customer reviews25% of score9.3 out of 10Verified on-site reviews; otherwise large public rating samples
- Lab & product transparency20% of scoreNot assessedPublished lab results, clear pricing, ownership and contacts
- Pricing & value10% of scoreNot assessedPrices against the local median for the same category
- Service & access10% of score7.8 out of 10Hours, ordering, delivery, accessibility, ID checks
- Complaint handling10% of scoreNot assessedHow often and how well problems are answered in public
Initial score based on 1,170 public ratings, listed services and hours. Lab transparency, pricing and complaint handling have not been assessed yet.
Not enough data yet. We publish an overall score once criteria worth at least 45% of the weight can be checked. Empty criteria are never guessed — they are left out and the rest are re-weighted.
How we score sellersReviews of Medicann
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Ratings on other platforms
Public star ratings as shown on each platform when we checked. They are not part of Verdex reviews.
What reviewers say elsewhere
Staff and speed
Several September 2026 reviewers describe kind, knowledgeable staff and prescriptions issued quickly, with next-day delivery for orders placed before the afternoon cutoff.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
Cost model
Patients point to the lack of registration and consultation fees as a reason they stayed with the clinic.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
Delivery and support
One-star reviews report orders that did not arrive, repeated delivery failures and messages left without reply.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
Intake and product quality
A few reviewers felt the eligibility screen was automated and not clinician-led, and one complained of poor flower quality with no return offered.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
Prices
A long-term patient says product prices have risen and cheaper options disappeared.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
These are our editors’ summaries of what customers wrote about Medicann on other platforms — not verbatim quotes and not reviews collected by Verdex.
Where to find Medicann
Registered office
1-3 Dalhousie Terrace, EH10 5NE, Edinburgh
Asked by customers like you
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Medicann: frequently asked questions
How much does Medicann charge?
When checked in September 2026 Medicann listed free sign-up, consultations, follow-ups and repeat prescriptions. Patients pay for their medicine plus £4.99 delivery.
Is Medicann regulated?
The UK company, Medicann (Scotland) Limited, is registered in Edinburgh, and search results describe it as regulated by Healthcare Improvement Scotland. We could not confirm a register entry directly.
What do Medicann reviews say?
It had 4.7 out of 5 from 1,170 Trustpilot reviews in September 2026. Positive reviews mention speed and zero fees; negative ones focus on delivery failures and slow replies.
Sources
- Medicann — home page · checked Sep 2026
- Companies House — Medicann (Scotland) Limited · checked Sep 2026
- Trustpilot — Medicann · checked Sep 2026
- Cannabis Industry Council — Medicann · checked Sep 2026
- Healthcare Improvement Scotland — find an independent provider · checked Sep 2026
Official sources are linked. Review platforms are cited by name only.
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