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Kanna Medics
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This seller’s page is about Germany — not the country you picked in the header.
Munich, Bavaria Medical cannabis clinicAbout Kanna Medics
Munich-based cannabis therapy provider with doctors in 12 German cities and video consultations; recent Trustpilot reviews are largely negative.
Kanna Medics is a cannabis therapy provider based in Munich (Kanna Medics GmbH, Gabelsbergerstraße 48b, per its imprint as indexed by search). It advertises practice locations in 12 cities, among them Hamburg, Cologne, Frankfurt, Berlin, Leipzig, Dortmund, Würzburg, Nuremberg, Stuttgart, Munich, Freiburg and Hanover, alongside video consultations. Its site presents the therapy as holistic, with cannabis prescribed as part of a broader treatment plan.
It sits at the upper end of the price range: a comparison portal lists €97 for the first consultation and from €78 for follow-ups. After the consultation the prescription goes to a pharmacy, which dispenses and ships.
Buyers should read the reviews before booking. Trustpilot showed 2.8 out of 5 from 60 reviews in September 2026, and the recent ones are critical. Reviewers from June to August 2026 describe prescriptions that did not arrive for more than a week after payment, unanswered phones and emails, an extra fee requested to chase a delay, and one prescription rejected by a pharmacy because a qualified electronic signature was missing. Older reviews from late 2024 and early 2025 are warmer, praising the first consultation and individual support staff.
- 12 advertised practice cities
- Recent reviews point to service and communication problems
Pending bill 21/3061 would require in-person first consultations for cannabis flower.
What’s good
- Practice locations advertised in 12 German cities
- Video consultations available
- Earlier reviewers praised thorough first consultations
Worth knowing
- Trustpilot 2.8/5 from 60 reviews; mid-2026 reviews are mostly one star
- Reports of delayed prescriptions and unreachable support
- Higher consultation fees than many online services
Products
- Flower
- Tinctures & oils
Services
- Online consultation
- Prescription required
- Medical patients
What you’ll pay
A comparison site lists €97 for the first consultation and from €78 for follow-ups (Sep 2026).
Score breakdown
2 of 6 criteria assessed · 35% of the weight
- License & compliance25% of scoreNot assessedActive license on the official register, clean enforcement history
- Customer reviews25% of score6.4 out of 10Verified on-site reviews; otherwise large public rating samples
- Lab & product transparency20% of scoreNot assessedPublished lab results, clear pricing, ownership and contacts
- Pricing & value10% of scoreNot assessedPrices against the local median for the same category
- Service & access10% of score7.4 out of 10Hours, ordering, delivery, accessibility, ID checks
- Complaint handling10% of scoreNot assessedHow often and how well problems are answered in public
Initial score based on 60 public ratings, listed services and hours. Lab transparency, pricing and complaint handling have not been assessed yet.
Not enough data yet. We publish an overall score once criteria worth at least 45% of the weight can be checked. Empty criteria are never guessed — they are left out and the rest are re-weighted.
How we score sellersReviews of Kanna Medics
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Ratings on other platforms
Public star ratings as shown on each platform when we checked. They are not part of Verdex reviews.
What reviewers say elsewhere
Communication
An August 2026 reviewer could not reach staff, had no prescription after ten days and was asked for about €30 more to follow up.
Source: Trustpilot reviews, Aug 2026 · summarized by Verdex editors
Non-delivery
A July 2026 reviewer paid but received neither medicine nor answers; the pharmacy said it never got payment confirmation.
Source: Trustpilot reviews, Jul 2026 · summarized by Verdex editors
Prescription validity
A June 2026 reviewer says a pharmacy rejected the prescription for lacking a qualified electronic signature, and nobody could be reached.
Source: Trustpilot reviews, Jun 2026 · summarized by Verdex editors
Support
A January 2025 reviewer praises quick, competent help with a technical profile problem.
Source: Trustpilot reviews, Jan 2025 · summarized by Verdex editors
First consultation
A December 2024 reviewer found the initial consultation thorough and the support team responsive.
Source: Trustpilot reviews, Dec 2024 · summarized by Verdex editors
These are our editors’ summaries of what customers wrote about Kanna Medics on other platforms — not verbatim quotes and not reviews collected by Verdex.
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Kanna Medics: frequently asked questions
Where does Kanna Medics have practices?
Its site lists 12 cities: Hamburg, Cologne, Frankfurt, Berlin, Leipzig, Dortmund, Würzburg, Nuremberg, Stuttgart, Munich, Freiburg and Hanover. Video consultations are also offered.
What do recent Kanna Medics reviews say?
Trustpilot averaged 2.8/5 in September 2026. Reviews from June to August 2026 report delayed prescriptions and difficulty reaching support; earlier reviews were more positive.
Sources
- Trustpilot — Kanna Medics · checked Sep 2026
- Kanna Medics — Imprint (search index) · checked Sep 2026
- Kanna Medics — Dortmund location page · checked Sep 2026
- cbd-deal24 — Telemedicine provider comparison · checked Sep 2026
- Deutscher Bundestag — Health Committee hearing on the Medical Cannabis Act amendment (Drucksache 21/3061) · checked Sep 2026
Official sources are linked. Review platforms are cited by name only.
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