Last reviewed Oct 7, 2026Suggest an edit

#1 of 3 in BerlinPart of Waage Apotheke OHG

jiroo (Fritz Apotheke)

This seller’s page is about Germany — not the country you picked in the header.

License verified · Landesamt für Gesundheit und Soziales Berlin (LAGeSo)

About jiroo (Fritz Apotheke)

Berlin-Tempelhof pharmacy trading as jiroo, dispensing medical cannabis on prescription with nationwide DHL shipping and in-store collection.

jiroo is the cannabis-focused trading name of Fritz Apotheke, a licensed pharmacy at Mariendorfer Damm 165 in Berlin-Tempelhof. The imprint names Waage Apotheke OHG, owned by Nayef Tamimi and Sandra Kraatz, as proprietor, lists the Berlin State Office for Health and Social Affairs (LAGeSo) as supervisory authority and links to the German register of mail-order pharmacies.

The pharmacy dispenses on prescription only. Patients submit a digital prescription or hand in a paper one, then choose among flower, dronabinol solutions and extracts from manufacturers such as Demecan, Bedrocan, Aurora and Cantourage. Orders ship nationwide by DHL or DHL Express, and the homepage shows current processing times for each option; Trustpilot reviews also describe collecting orders in person in Tempelhof. jiroo publishes the MedCanG Radar, a dated ticker that follows the pending Medical Cannabis Act amendment.

On Trustpilot jiroo scored 4.9 out of 5 from 895 reviews in September 2026, and recent reviewers mostly praise speed, product quality and friendly staff. The low ratings, largely from 2025 and spring 2026, concern items that turned out to be unavailable after ordering and waits of several hours for pickup; in its replies the pharmacy cited mandatory quality checks and a volume of more than 100 prescriptions a day.

As with any cannabis pharmacy in Berlin or elsewhere in Germany, flower prescriptions are private: since 29 July 2026 statutory insurers can no longer be billed for cannabis flower. If the pending amendment passes, mail-order shipping of flower would end, although delivery by the pharmacy's own courier would remain allowed.

What’s good

Trustpilot score 4.9/5 from 895 reviews (Sep 2026)
Licensed Berlin pharmacy registered for mail order
Stocks products from Demecan, Bedrocan, Aurora, Cantourage and others
Publishes the MedCanG Radar legislation ticker

Worth knowing

Prescription required for all cannabis products
Some reviews report stock shortages after ordering and long pickup waits
Mail-order shipping of flower would end if the pending MedCanG amendment passes

Products

Flower
Tinctures & oils

Services

Prescription required
Medical patients
Online ordering
Delivery
Pickup / click & collect

Six signals

Score breakdown

3 of 6 criteria assessed · 60% of the weight

License & compliance25% of score9.6 out of 10Active license on the official register, clean enforcement history
Customer reviews25% of score9.7 out of 10Verified on-site reviews; otherwise large public rating samples
Lab & product transparency20% of scoreNot assessedPublished lab results, clear pricing, ownership and contacts
Pricing & value10% of scoreNot assessedPrices against the local median for the same category
Service & access10% of score8.3 out of 10Hours, ordering, delivery, accessibility, ID checks
Complaint handling10% of scoreNot assessedHow often and how well problems are answered in public

Initial score based on license (Landesamt für Gesundheit und Soziales Berlin (LAGeSo)), 895 public ratings, listed services and hours. Lab transparency, pricing and complaint handling have not been assessed yet.

Criteria marked “not assessed” had no verifiable data; the overall score is re-weighted over the others.

How we score sellers

Reviews

Reviews of jiroo (Fritz Apotheke)

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Ratings on other platforms

Public star ratings as shown on each platform when we checked. They are not part of Verdex reviews.

Trustpilot 4.9/5895 reviews · checked Sep 2026

What reviewers say elsewhere

Speed and quality
August and September reviewers highlight fast processing, good product quality and friendly, responsive staff.
Source: Trustpilot reviews, Aug 2026 · summarized by Verdex editors
Stock availability
A May 2026 reviewer says an ordered product was out of stock and only a pricier alternative was offered; the pharmacy offered cancellation.
Source: Trustpilot reviews, May 2026 · summarized by Verdex editors
Processing time
A November 2025 reviewer says paid orders sat unprocessed for hours; the pharmacy disputed the timeline in its reply.
Source: Trustpilot reviews, Nov 2025 · summarized by Verdex editors
Pickup waits
September 2025 reviewers describe multi-hour waits to collect orders; the pharmacy pointed to required quality checks and high daily volume.
Source: Trustpilot reviews, Sep 2025 · summarized by Verdex editors

These are our editors’ summaries of what customers wrote about jiroo (Fritz Apotheke) on other platforms — not verbatim quotes and not reviews collected by Verdex.

Locations

Where to find jiroo (Fritz Apotheke)

Fritz Apotheke (jiroo), Tempelhof
Mariendorfer Damm 165, 12107, Berlin
Directions

Licenses & compliance

The paper trail, in public

Sources: jiroo — Imprint

Active
Landesamt für Gesundheit und Soziales Berlin (LAGeSo)
Pharmacy supervisory authority (named in imprint)
Checked
Sep 2026
Check on the register jiroo — Imprint

Questions & answers

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