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Cannabis Apotheke Frankfurt (Kissel-Apotheke)
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Frankfurt am Main, Hesse PharmacyAbout Cannabis Apotheke Frankfurt (Kissel-Apotheke)
Frankfurt cannabis pharmacy run by Kissel-Apotheke with nationwide shipping and pickup; Trustpilot 3.7 from 687 reviews.
Cannabis Apotheke Frankfurt, often shortened to CAF, is the medical cannabis operation of Kissel-Apotheke, a Frankfurt pharmacy owned by Malte Uhlendorf e.K. (Amtsgericht Frankfurt, HRA 16596, per business directories). The cannabis service is listed at Leipziger Straße 20 in Bockenheim, while the Kissel-Apotheke itself is in Sachsenhausen. It ships flower and extracts across Germany and allows pickup.
It is one of the most reviewed cannabis pharmacies in the country. Trustpilot showed 3.7 out of 5 from 687 reviews in September 2026, with about 60 percent five-star and 27 percent one-star ratings. The company replied to every negative review, usually within two days, during the period Trustpilot measured.
Positive reviewers from 2025 and 2026 describe good product quality, punctual delivery, fair prices and quick, competent support, and one called the pharmacy more reliable than competitors. The complaints focus on delivery tiers: an August 2026 reviewer paid for express shipping that arrived at the same time as standard delivery, and others over time mention high workload and waits. The pharmacy invited that reviewer to send details for investigation.
- Large review base with replies to complaints
- Pickup available in Frankfurt
Pending bill 21/3061 would end mail order of flower if passed, leaving pickup and courier delivery.
What’s good
- 687 Trustpilot reviews, 3.7/5 (Sep 2026)
- Replies to all negative reviews, per Trustpilot
- Wide stock of flower and extracts
Worth knowing
- About a quarter of Trustpilot ratings are one star
- Express shipping complaints
- Supervisory authority not confirmed from the imprint
Products
- Flower
- Tinctures & oils
Services
- Prescription required
- Medical patients
- Online ordering
- Delivery
- Pickup / click & collect
Score breakdown
2 of 6 criteria assessed · 35% of the weight
- License & compliance25% of scoreNot assessedActive license on the official register, clean enforcement history
- Customer reviews25% of score7.4 out of 10Verified on-site reviews; otherwise large public rating samples
- Lab & product transparency20% of scoreNot assessedPublished lab results, clear pricing, ownership and contacts
- Pricing & value10% of scoreNot assessedPrices against the local median for the same category
- Service & access10% of score8.3 out of 10Hours, ordering, delivery, accessibility, ID checks
- Complaint handling10% of scoreNot assessedHow often and how well problems are answered in public
Initial score based on 687 public ratings, listed services and hours. Lab transparency, pricing and complaint handling have not been assessed yet.
Not enough data yet. We publish an overall score once criteria worth at least 45% of the weight can be checked. Empty criteria are never guessed — they are left out and the rest are re-weighted.
How we score sellersReviews of Cannabis Apotheke Frankfurt (Kissel-Apotheke)
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Ratings on other platforms
Public star ratings as shown on each platform when we checked. They are not part of Verdex reviews.
What reviewers say elsewhere
Service
A September 2026 reviewer praises great service, and the pharmacy replied warmly.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
Reliability
A December 2025 reviewer calls the pharmacy more trustworthy and dependable than competitors.
Source: Trustpilot reviews, Dec 2025 · summarized by Verdex editors
Quality and price
A June 2025 reviewer notes good product quality, on-time delivery, fair prices and responsive support.
Source: Trustpilot reviews, Jun 2025 · summarized by Verdex editors
Express shipping
An August 2026 reviewer paid for express delivery that arrived no sooner than standard; the pharmacy asked for details to investigate.
Source: Trustpilot reviews, Aug 2026 · summarized by Verdex editors
These are our editors’ summaries of what customers wrote about Cannabis Apotheke Frankfurt (Kissel-Apotheke) on other platforms — not verbatim quotes and not reviews collected by Verdex.
Where to find Cannabis Apotheke Frankfurt (Kissel-Apotheke)
Cannabis Apotheke Frankfurt
Leipziger Str. 20, 60487, Frankfurt am Main
Asked by customers like you
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Cannabis Apotheke Frankfurt (Kissel-Apotheke): frequently asked questions
Who runs Cannabis Apotheke Frankfurt?
Kissel-Apotheke, Inh. Malte Uhlendorf e.K., a Frankfurt pharmacy. The cannabis service is listed at Leipziger Str. 20, 60487 Frankfurt.
Can I pick up at Cannabis Apotheke Frankfurt?
Directory listings say pickup is possible in addition to nationwide shipping.
Sources
- Trustpilot — Cannabis Apotheke Frankfurt · checked Sep 2026
- weed.de — Cannabis Apotheke Frankfurt/Kissel-Apotheke · checked Sep 2026
- Dr. Ansay — CAF (Kissel-Apotheke) · checked Sep 2026
- Deutscher Bundestag — Health Committee hearing on the Medical Cannabis Act amendment (Drucksache 21/3061) · checked Sep 2026
Official sources are linked. Review platforms are cited by name only.
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