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Dr. Ansay
This seller’s page is about Germany — not the country you picked in the header.
Online Medical cannabis clinic- Online only
About Dr. Ansay
Questionnaire-based online platform for private medical cannabis prescriptions in Germany, run from Malta; pharmacies deliver or hold for pickup.
Dr. Ansay is an online platform that arranges private prescriptions for medical cannabis for patients in Germany. Its imprint names Dr. Ansay Ltd., with an address on Merchants Street in Valletta, Malta, and attorney Dr. Can Ansay as managing director. A March 2026 legal-news summary describes the service as running since 2018; besides cannabis it offers other remote medical services.
Unlike platforms built around a video call, Dr. Ansay's standard route is a written questionnaire. Patients pick products from a marketplace that, according to the site, lists more than 1,700 items from over 450 pharmacies, answer medical questions, and a licensed physician reviews the request. If it is approved, an e-prescription goes straight to the chosen pharmacy, which delivers in one to four business days or holds the order for collection. In September 2026 prescriptions were advertised from €14.20 and flower from €2.99 per gram.
The model has drawn legal scrutiny. On 11 March 2025 the Hamburg Regional Court found that some of the platform's advertising breached the German Medicines Advertising Act (HWG), in a case brought by the North Rhine pharmacists' chamber; the ruling was reported as not yet final. Data-security problems have also been reported: roughly 10,000 prescription PDFs were findable through search engines in May 2024, and in January 2026 heise online reported that a database misconfiguration had left up to 1.7 million prescription records exposed. The company said that gap was found by security testers and closed within hours.
Questionnaire-only prescribing is exactly what the pending Medical Cannabis Act amendment would restrict, so the service could change if the bill passes.
What’s good
- Trustpilot score 4.8/5 from 3,417 reviews (Sep 2026)
- Prescription fee advertised from €14.20 (Sep 2026)
- Large marketplace: 1,700+ products from 450+ pharmacies (company figures)
- Delivery or pickup through the chosen pharmacy
Worth knowing
- Standard process is questionnaire-only, which the pending MedCanG amendment would restrict
- Hamburg Regional Court found some advertising breached the HWG (Mar 2025, reported as not final)
- Exposure of prescription data was reported in May 2024 and January 2026
- Recent complaints focus on partner-pharmacy delays and refunds
Products
- Flower
Services
- Online consultation
- Prescription required
- Medical patients
- Online ordering
- Delivery
- Pickup / click & collect
What you’ll pay
Prescriptions advertised from €14.20 (first and follow-up) and cannabis from €2.99/g; medicine is paid to the pharmacy (as listed on its site, Sep 2026).
Score breakdown
2 of 6 criteria assessed · 35% of the weight
- License & compliance25% of scoreNot assessedActive license on the official register, clean enforcement history
- Customer reviews25% of score9.6 out of 10Verified on-site reviews; otherwise large public rating samples
- Lab & product transparency20% of scoreNot assessedPublished lab results, clear pricing, ownership and contacts
- Pricing & value10% of scoreNot assessedPrices against the local median for the same category
- Service & access10% of score8.7 out of 10Hours, ordering, delivery, accessibility, ID checks
- Complaint handling10% of scoreNot assessedHow often and how well problems are answered in public
Initial score based on 3,417 public ratings, listed services and hours. Lab transparency, pricing and complaint handling have not been assessed yet.
Not enough data yet. We publish an overall score once criteria worth at least 45% of the weight can be checked. Empty criteria are never guessed — they are left out and the rest are re-weighted.
How we score sellersReviews of Dr. Ansay
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Ratings on other platforms
Public star ratings as shown on each platform when we checked. They are not part of Verdex reviews.
What reviewers say elsewhere
Ease of use
Most recent reviewers describe the questionnaire and ordering as quick and uncomplicated, with requests processed fast.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
Pharmacy delays
Several one-star reviews say partner pharmacies shipped late or stopped answering emails for a week or more after payment.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
Express option
A reviewer paid for the express option and found it sped up processing only, not the pharmacy's shipping.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
Refunds
One reviewer says a pharmacy cancelled an already-paid order, refused a refund, and that platform support did not take the customer's side.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
These are our editors’ summaries of what customers wrote about Dr. Ansay on other platforms — not verbatim quotes and not reviews collected by Verdex.
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Dr. Ansay: frequently asked questions
Does Dr. Ansay require a video consultation?
Its cannabis page describes a medical questionnaire reviewed by a licensed physician and does not list a video call as part of the standard process (checked September 2026).
Who operates Dr. Ansay?
The imprint names Dr. Ansay Ltd. with an address at Merchants Street, Valletta, Malta, and lists Dr. jur. Can Ansay as managing director.
Is it legal to use Dr. Ansay in Germany?
Remote prescribing of medical cannabis is not banned under current law; courts have focused on how such services advertise. The Hamburg Regional Court ruled against some of Dr. Ansay's advertising in March 2025 (reported as not final), and the pending MedCanG amendment would require an in-person visit before a first flower prescription.
Sources
- Dr. Ansay — Imprint · checked Sep 2026
- Dr. Ansay — Medical cannabis on prescription online · checked Sep 2026
- Jurawelt — Dr Ansay: data leak, cannabis prescription and legality (20 Mar 2026) · checked Sep 2026
- Trustpilot — DrAnsay · checked Sep 2026
- Trustpilot — DrAnsay 1–2 star reviews · checked Sep 2026
- Deutscher Bundestag — Hearing on the Medical Cannabis Act amendment (14 Jan 2026) · checked Sep 2026
- Medicanova — Status of the MedCanG amendment (updated 14 Sep 2026) · checked Sep 2026
Official sources are linked. Review platforms are cited by name only.
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