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DoktorABC
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This seller’s page is about Germany — not the country you picked in the header.
Online Medical cannabis clinic- Online only
About DoktorABC
Large online prescribing platform for medical cannabis in Germany: questionnaire review by a doctor, then dispensing via 700+ partner pharmacies.
DoktorABC is a telemedicine platform that lets adults in Germany request a medical cannabis prescription online. The process runs on a structured medical questionnaire rather than a mandatory video call: a licensed physician reviews the answers and, where they judge it appropriate, issues a private electronic prescription. The site states that no prescription is issued without that medical assessment.
Dispensing is handled by a network the company puts at more than 700 partner pharmacies. Patients can choose standard DHL shipping (one to two working days), an express courier option in some cities that the site advertises at about two hours, or same-day pickup at a partner pharmacy. The catalog is large: the therapy page lists over 1,500 flower strains plus oils and extracts, edibles and vaporizer products.
On Trustpilot DoktorABC showed 4.7 out of 5 from more than 55,000 reviews in September 2026, one of the largest review bases of any German cannabis prescriber. Most recent reviews praise speed and simple ordering. The one- and two-star reviews from September 2026 focus on fulfilment: partial deliveries, items that became unavailable after payment, slow refunds and delivery-fee disputes.
- Consultation and prescription fee: €14.90 (Sep 2026)
- Trustpilot lists a London office address; prescriptions are served through German pharmacies
Bill 21/3061, still pending in the Bundestag in September 2026, would require an in-person first consultation and end mail order of flower, which would change how platforms like this one work.
What’s good
- Trustpilot 4.7/5 from 55,410 reviews (Sep 2026)
- Questionnaire-based consultation; video optional
- Over 700 partner pharmacies with shipping, express and pickup options
- Prescription fee €14.90
Worth knowing
- Recent low-star reviews cite partial deliveries and slow refunds
- Operator's legal entity and address are listed outside Germany (London on Trustpilot)
- Pending bill 21/3061 would require in-person first visits and end flower mail order
Products
- Flower
- Tinctures & oils
- Edibles
- Vapes
Services
- Online consultation
- Prescription required
- Medical patients
- Online ordering
- Delivery
- Pickup / click & collect
What you’ll pay
Medical evaluation and prescription €14.90; products listed from €3.81 (as shown on its site, Sep 2026).
Score breakdown
2 of 6 criteria assessed · 35% of the weight
- License & compliance25% of scoreNot assessedActive license on the official register, clean enforcement history
- Customer reviews25% of score9.4 out of 10Verified on-site reviews; otherwise large public rating samples
- Lab & product transparency20% of scoreNot assessedPublished lab results, clear pricing, ownership and contacts
- Pricing & value10% of scoreNot assessedPrices against the local median for the same category
- Service & access10% of score8.7 out of 10Hours, ordering, delivery, accessibility, ID checks
- Complaint handling10% of scoreNot assessedHow often and how well problems are answered in public
Initial score based on 55,410 public ratings, listed services and hours. Lab transparency, pricing and complaint handling have not been assessed yet.
Not enough data yet. We publish an overall score once criteria worth at least 45% of the weight can be checked. Empty criteria are never guessed — they are left out and the rest are re-weighted.
How we score sellersReviews of DoktorABC
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Ratings on other platforms
Public star ratings as shown on each platform when we checked. They are not part of Verdex reviews.
What reviewers say elsewhere
Speed and ordering
Most September 2026 reviewers describe a quick, uncomplicated route from prescription to delivery, often within two days, with a wide product range.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
Incomplete orders
Several September 2026 reviewers say they received only part of what they paid for and found support slow to resolve it.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
Stock and refunds
A reviewer says the ordered product was unavailable after payment and a replacement or refund took multiple attempts.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
Delivery information
One reviewer says support gave inaccurate status updates about same-day delivery; another disputes a delivery fee and the packaging.
Source: Trustpilot reviews, Sep 2026 · summarized by Verdex editors
These are our editors’ summaries of what customers wrote about DoktorABC on other platforms — not verbatim quotes and not reviews collected by Verdex.
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DoktorABC: frequently asked questions
Do I need a video call with DoktorABC?
No. The platform uses a medical questionnaire reviewed by a physician; a video appointment can be arranged on request. A prescription is only issued if the doctor considers it appropriate.
How does DoktorABC deliver cannabis?
A partner pharmacy dispenses the prescription. The site lists DHL standard shipping in one to two working days, a courier express option in some cities, and pickup at partner pharmacies.
What does a DoktorABC cannabis prescription cost?
The medical evaluation and prescription were listed at €14.90 in September 2026; the medicine itself is paid separately to the pharmacy.
Sources
- DoktorABC — Medical cannabis therapy · checked Sep 2026
- Trustpilot — DoktorABC · checked Sep 2026
- Trustpilot — DoktorABC 1–2 star reviews · checked Sep 2026
- CannaCheck — DoktorABC comparison · checked Sep 2026
- Deutscher Bundestag — Health Committee hearing on the Medical Cannabis Act amendment (Drucksache 21/3061) · checked Sep 2026
Official sources are linked. Review platforms are cited by name only.
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