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CA Clinics
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Sydney, New South Wales Medical cannabis clinicAbout CA Clinics
Early Australian cannabis-access clinic network (Cannabis Access Clinics) with telehealth for rural patients and a DVA program; recent reviews are poor.
CA Clinics, originally Cannabis Access Clinics and now a business name of ET Clinics Pty Ltd, links eligible patients with doctors in its network, mainly by telehealth. It made a submission to a Senate inquiry on medicinal cannabis access, and its rural and remote program partners with local pharmacies so country patients can see specialists online.
Current terms on its site:
- No administration fee; transparent pricing in a published price guide.
- Special rates for concession-card holders and veterans, with a DVA program called Valentius.
- No refunds once a service has been provided.
A Birdeye listing places a clinic at 250 Collins Street, Melbourne, open weekdays 9am to 5pm; search results also mention a North Sydney head office.
Reviews are weak: that Melbourne listing averages 2.1 from 23 reviews, and a separate Belmont, Queensland listing exists. Reviewers say the service used to be good but is now hard to contact, report long hold times, and describe scripts still unfilled after nine days.
The veteran pathway and rural focus are distinctive; the service record in reviews is the reason for caution.
What’s good
- DVA pathway for veterans
- Rural and remote telehealth program with local pharmacies
Worth knowing
- Birdeye average 2.1 from 23 reviews (Melbourne listing)
- No refunds once a service is delivered
Services
- Online consultation
- Prescription required
- Medical patients
What you’ll pay
No admin fee; concession and DVA rates; full fees in its price guide (its site, Sep 2026)
Score breakdown
2 of 6 criteria assessed · 35% of the weight
- License & compliance25% of scoreNot assessedActive license on the official register, clean enforcement history
- Customer reviews25% of score6.4 out of 10Verified on-site reviews; otherwise large public rating samples
- Lab & product transparency20% of scoreNot assessedPublished lab results, clear pricing, ownership and contacts
- Pricing & value10% of scoreNot assessedPrices against the local median for the same category
- Service & access10% of score7.8 out of 10Hours, ordering, delivery, accessibility, ID checks
- Complaint handling10% of scoreNot assessedHow often and how well problems are answered in public
Initial score based on 23 public ratings, listed services and hours. Lab transparency, pricing and complaint handling have not been assessed yet.
Not enough data yet. We publish an overall score once criteria worth at least 45% of the weight can be checked. Empty criteria are never guessed — they are left out and the rest are re-weighted.
How we score sellersReviews of CA Clinics
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Ratings on other platforms
Public star ratings as shown on each platform when we checked. They are not part of Verdex reviews.
What reviewers say elsewhere
Communication
A long-time patient said the clinic used to be good but is now very hard to reach.
Source: Birdeye reviews, Undated, read Sep 2026 · summarized by Verdex editors
Script delays
A reviewer waited about 20 minutes on hold and still had scripts unfilled after nine days.
Source: Birdeye reviews, Undated, read Sep 2026 · summarized by Verdex editors
Reception
Another reviewer criticised reception staff and overall service quality.
Source: Birdeye reviews, Undated, read Sep 2026 · summarized by Verdex editors
These are our editors’ summaries of what customers wrote about CA Clinics on other platforms — not verbatim quotes and not reviews collected by Verdex.
Where to find CA Clinics
Melbourne (Birdeye listing)
Level 4/250 Collins St, 3000, Melbourne
Opening hours
Opening hours — Melbourne (Birdeye listing) Monday 9 am – 5 pm Tuesday 9 am – 5 pm Wednesday 9 am – 5 pm Thursday 9 am – 5 pm Friday 9 am – 5 pm Saturday — Sunday —
Asked by customers like you
No questions about CA Clinics yet. Ask about stock, ordering, eligibility or delivery — the business, our editors or other customers can answer.
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Questions are answered by the business, our editors or other customers, and published once there’s an answer.
CA Clinics: frequently asked questions
Does CA Clinics serve veterans?
Yes. It runs a DVA program called Valentius with special rates for eligible veterans.
Is CA Clinics the same as Cannabis Access Clinics?
Yes; CA Clinics is the current name, registered to ET Clinics Pty Ltd.
Sources
- CA Clinics — home · checked Sep 2026
- CA Clinics — Birdeye (Melbourne) · checked Sep 2026
- CA Clinics — Senate inquiry submission · checked Sep 2026
Official sources are linked. Review platforms are cited by name only.
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