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Zen Leaf (Chicago)
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- License verified · Illinois Department of Financial and Professional Regulation (IDFPR)
- 3 locations
About Zen Leaf (Chicago)
Verano's Zen Leaf dispensaries in Chicago's Pilsen, West Loop and Rogers Park; Pilsen has 900+ Leafly reviews and a parking lot.
Zen Leaf is the retail brand of Verano Holdings, which lists Zen Leaf and MÜV among its store brands. In Chicago it operates three dispensaries: Pilsen (1301 S. Western Ave.), the West Loop (222 S. Halsted St.) and Rogers Park (7305 N. Rogers Ave.). All three appear in the IDFPR combined license list, the Pilsen and West Loop stores under The Herbal Care Center, Inc. and Rogers Park under 420 Capital Management, LLC; Pilsen and Rogers Park are also shown as serving registered medical patients.
The Pilsen store is the one most people review. Its Leafly listing shows more than 900 reviews averaging about 4.9 stars, with hours of 10 a.m. to 8 p.m. Monday through Saturday and 10 a.m. to 3 p.m. on Sunday. Reviewers mention a parking lot across Western Avenue from a gas station, sales staff who take time with first-time buyers, and a veterans' discount. The menu leans on Verano's own brands alongside other Illinois producers.
Criticism tends to target pricing and the product rather than the store: one shopper found taxes and final totals confusing, and another called some Verano cartridges underfilled. If you are searching for a dispensary in Pilsen or on the Near West Side, it is a high-volume, well-reviewed option.
What’s good
- 900+ Leafly reviews for Pilsen averaging about 4.9
- Three Chicago stores; two also serve medical patients
- Parking lot and veterans' discount mentioned by reviewers
Worth knowing
- Pilsen closes at 3 p.m. on Sundays per Leafly
- Some complaints about product fill and price clarity
Products
- Flower
- Pre-rolls
- Vapes
- Edibles
- Concentrates
- Tinctures & oils
- Topicals
Services
- In-store shopping
- Pickup / click & collect
- Online ordering
- Adult-use (recreational)
- Medical patients
- Parking
Score breakdown
3 of 6 criteria assessed · 60% of the weight
- License & compliance25% of score9.6 out of 10Active license on the official register, clean enforcement history
- Customer reviews25% of score9.7 out of 10Verified on-site reviews; otherwise large public rating samples
- Lab & product transparency20% of scoreNot assessedPublished lab results, clear pricing, ownership and contacts
- Pricing & value10% of scoreNot assessedPrices against the local median for the same category
- Service & access10% of score9.1 out of 10Hours, ordering, delivery, accessibility, ID checks
- Complaint handling10% of scoreNot assessedHow often and how well problems are answered in public
Initial score based on license (Illinois Department of Financial and Professional Regulation (IDFPR)), 900 public ratings, listed services and hours. Lab transparency, pricing and complaint handling have not been assessed yet.
Criteria marked “not assessed” had no verifiable data; the overall score is re-weighted over the others.
How we score sellersReviews of Zen Leaf (Chicago)
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Ratings on other platforms
Public star ratings as shown on each platform when we checked. They are not part of Verdex reviews.
What reviewers say elsewhere
First visit
A first-time customer said the sales associate answered every question and made careful strain recommendations.
Source: Leafly reviews, Oct 2022 · summarized by Verdex editors
Veterans
A returning shopper praised the veterans' deal and helpful consultants.
Source: Leafly reviews, Apr 2022 · summarized by Verdex editors
Pricing
One regular liked the store but found the tax and total at checkout hard to understand.
Source: Leafly reviews, Nov 2023 · summarized by Verdex editors
Cartridges
A reviewer complained that Verano-brand cartridges were half full and short-lived.
Source: Leafly reviews, Jan 2023 · summarized by Verdex editors
These are our editors’ summaries of what customers wrote about Zen Leaf (Chicago) on other platforms — not verbatim quotes and not reviews collected by Verdex.
3 locations, one profile
PilsenMain location
1301 S. Western Ave., 60608, Chicago
Opening hours
Opening hours — Pilsen Monday 10 am – 8 pm Tuesday 10 am – 8 pm Wednesday 10 am – 8 pm Thursday 10 am – 8 pm Friday 10 am – 8 pm Saturday 10 am – 8 pm Sunday 10 am – 3 pm West Loop
222 S. Halsted St., 60661, Chicago
Rogers Park
7305 N. Rogers Ave., 60626, Chicago
The paper trail, in public
Sources: IDFPR Combined License List (updated Sep 16, 2026)
- Active
Illinois Department of Financial and Professional Regulation (IDFPR)
Adult Use Dispensing Organization license (1301 S. Western Ave., Pilsen, issued 04/18/2022)
- Number
- 284.000133-AUDO
- Checked
- Sep 2026
- Active
Illinois Department of Financial and Professional Regulation (IDFPR)
Medical cannabis dispensary registration (1301 S. Western Ave.)
- Number
- 280.000051-DISP
- Checked
- Sep 2026
- Active
Illinois Department of Financial and Professional Regulation (IDFPR)
Adult Use Dispensing Organization license (222 S. Halsted St., West Loop)
- Number
- 284.000134-AUDO
- Checked
- Sep 2026
- Active
Illinois Department of Financial and Professional Regulation (IDFPR)
Adult Use Dispensing Organization license (7305 N. Rogers Ave., Rogers Park)
- Number
- 284.000128-AUDO
- Checked
- Sep 2026
- Active
Illinois Department of Financial and Professional Regulation (IDFPR)
Medical cannabis dispensary registration (7305 N. Rogers Ave.)
- Number
- 280.000054-DISP
- Checked
- Sep 2026
Asked by customers like you
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Zen Leaf (Chicago): frequently asked questions
Who owns Zen Leaf?
Zen Leaf is a retail brand of Verano Holdings.
What are Zen Leaf Pilsen hours?
Leafly lists 10 a.m.–8 p.m. Monday–Saturday and 10 a.m.–3 p.m. Sunday.
Does Zen Leaf Pilsen have parking?
Reviewers note a parking lot on Western Ave. across from a gas station.
Sources
- Verano — Home · checked Sep 2026
- IDFPR Combined License List (updated Sep 16, 2026) · checked Sep 2026
- Leafly — Zen Leaf Pilsen · checked Sep 2026
Official sources are linked. Review platforms are cited by name only.
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