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#1 of 2 in IllinoisPart of Verano Holdings

Zen Leaf (Chicago)

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United StatesChicago, Illinois Dispensary
  • License verified · Illinois Department of Financial and Professional Regulation (IDFPR)
  • 3 locations

About Zen Leaf (Chicago)

Verano's Zen Leaf dispensaries in Chicago's Pilsen, West Loop and Rogers Park; Pilsen has 900+ Leafly reviews and a parking lot.

Zen Leaf is the retail brand of Verano Holdings, which lists Zen Leaf and MÜV among its store brands. In Chicago it operates three dispensaries: Pilsen (1301 S. Western Ave.), the West Loop (222 S. Halsted St.) and Rogers Park (7305 N. Rogers Ave.). All three appear in the IDFPR combined license list, the Pilsen and West Loop stores under The Herbal Care Center, Inc. and Rogers Park under 420 Capital Management, LLC; Pilsen and Rogers Park are also shown as serving registered medical patients.

The Pilsen store is the one most people review. Its Leafly listing shows more than 900 reviews averaging about 4.9 stars, with hours of 10 a.m. to 8 p.m. Monday through Saturday and 10 a.m. to 3 p.m. on Sunday. Reviewers mention a parking lot across Western Avenue from a gas station, sales staff who take time with first-time buyers, and a veterans' discount. The menu leans on Verano's own brands alongside other Illinois producers.

Criticism tends to target pricing and the product rather than the store: one shopper found taxes and final totals confusing, and another called some Verano cartridges underfilled. If you are searching for a dispensary in Pilsen or on the Near West Side, it is a high-volume, well-reviewed option.

What’s good

  • 900+ Leafly reviews for Pilsen averaging about 4.9
  • Three Chicago stores; two also serve medical patients
  • Parking lot and veterans' discount mentioned by reviewers

Worth knowing

  • Pilsen closes at 3 p.m. on Sundays per Leafly
  • Some complaints about product fill and price clarity

Products

  • Flower
  • Pre-rolls
  • Vapes
  • Edibles
  • Concentrates
  • Tinctures & oils
  • Topicals

Services

  • In-store shopping
  • Pickup / click & collect
  • Online ordering
  • Adult-use (recreational)
  • Medical patients
  • Parking
Six signals

Score breakdown

3 of 6 criteria assessed · 60% of the weight

  • License & compliance25% of score9.6 out of 10Active license on the official register, clean enforcement history
  • Customer reviews25% of score9.7 out of 10Verified on-site reviews; otherwise large public rating samples
  • Lab & product transparency20% of scoreNot assessedPublished lab results, clear pricing, ownership and contacts
  • Pricing & value10% of scoreNot assessedPrices against the local median for the same category
  • Service & access10% of score9.1 out of 10Hours, ordering, delivery, accessibility, ID checks
  • Complaint handling10% of scoreNot assessedHow often and how well problems are answered in public

Initial score based on license (Illinois Department of Financial and Professional Regulation (IDFPR)), 900 public ratings, listed services and hours. Lab transparency, pricing and complaint handling have not been assessed yet.

Criteria marked “not assessed” had no verifiable data; the overall score is re-weighted over the others.

How we score sellers
Reviews

Reviews of Zen Leaf (Chicago)

Reviews on Verdex are read by a moderator before they appear. Receipts or order IDs earn the verified mark. Paid or incentivized reviews are removed.

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Ratings on other platforms

Public star ratings as shown on each platform when we checked. They are not part of Verdex reviews.

  • Leafly 4.9/5900 reviews · checked Sep 2026

What reviewers say elsewhere

  • First visit

    A first-time customer said the sales associate answered every question and made careful strain recommendations.

    Source: Leafly reviews, Oct 2022 · summarized by Verdex editors

  • Veterans

    A returning shopper praised the veterans' deal and helpful consultants.

    Source: Leafly reviews, Apr 2022 · summarized by Verdex editors

  • Pricing

    One regular liked the store but found the tax and total at checkout hard to understand.

    Source: Leafly reviews, Nov 2023 · summarized by Verdex editors

  • Cartridges

    A reviewer complained that Verano-brand cartridges were half full and short-lived.

    Source: Leafly reviews, Jan 2023 · summarized by Verdex editors

These are our editors’ summaries of what customers wrote about Zen Leaf (Chicago) on other platforms — not verbatim quotes and not reviews collected by Verdex.

Locations

3 locations, one profile

  1. PilsenMain location

    1301 S. Western Ave., 60608, Chicago

    Opening hours
    Opening hours — Pilsen
    Monday10 am – 8 pm
    Tuesday10 am – 8 pm
    Wednesday10 am – 8 pm
    Thursday10 am – 8 pm
    Friday10 am – 8 pm
    Saturday10 am – 8 pm
    Sunday10 am – 3 pm
    Directions
  2. West Loop

    222 S. Halsted St., 60661, Chicago

    Directions
  3. Rogers Park

    7305 N. Rogers Ave., 60626, Chicago

    Directions
Licenses & compliance

The paper trail, in public

Sources: IDFPR Combined License List (updated Sep 16, 2026)

Questions & answers

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Zen Leaf (Chicago): frequently asked questions

Who owns Zen Leaf?

Zen Leaf is a retail brand of Verano Holdings.

What are Zen Leaf Pilsen hours?

Leafly lists 10 a.m.–8 p.m. Monday–Saturday and 10 a.m.–3 p.m. Sunday.

Does Zen Leaf Pilsen have parking?

Reviewers note a parking lot on Western Ave. across from a gas station.

Sources

  1. Verano — Home · checked Sep 2026
  2. IDFPR Combined License List (updated Sep 16, 2026) · checked Sep 2026
  3. Leafly — Zen Leaf Pilsen · checked Sep 2026

Official sources are linked. Review platforms are cited by name only.

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