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Cannabis Clinic Cardiff
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- License verified · Healthcare Inspectorate Wales
- Online only
About Cannabis Clinic Cardiff
Cannabis Clinic Cardiff is an HIW-registered, psychiatrist-led online clinic assessing adults across the UK for medical cannabis, with a mental health focus.
Cannabis Clinic Cardiff is a psychiatrist-led medical cannabis clinic in Wales that assesses adults from anywhere in the UK by video. It was founded in 2021 by consultant psychiatrist Dr Dave Howells and chief executive Sam Ashton, and it trades through Canna Clinic Ltd. Because it is based in Wales, it is regulated by Healthcare Inspectorate Wales rather than the CQC; HIW's directory shows it registered on 22 January 2024.
HIW carried out an announced inspection on 5 February 2026 and published the report in May 2026. Inspectors found no immediate concerns and praised care planning, consent processes, safeguarding and record-keeping, while asking the clinic to add more health-promotion material and a more structured clinical audit program. The report says the clinic prescribes a wide range of products, mostly flower, and that 64 patients returned questionnaires, some of whom felt the prescribing criteria shut them out.
- Eligibility assessment: free; patients upload their Summary Care Record.
- Initial consultation with a consultant psychiatrist: £250, refunded if no prescription is authorized.
- Fixed monthly plan: £33.33, covering quarterly 30-minute reviews, repeat prescriptions, GP letters and travel letters.
- Medicine is paid for at the chosen pharmacy; the clinic's Grow Access Project offers discounts for eligible groups through a partner pharmacy.
The clinic focuses on mental health, listing anxiety, depression, PTSD, ADHD, insomnia and related conditions, and it only sees patients over 18. Its Trustpilot profile is small but mostly positive, with reviewers describing personal, unhurried consultations; one 2026 reviewer complained about how a data access request was handled.
What’s good
- Regulated by Healthcare Inspectorate Wales; no immediate concerns at the Feb 2026 inspection
- Consultations with consultant psychiatrists
- Free repeat prescriptions between reviews
- Initial fee refunded if no prescription is authorized
Worth knowing
- £250 initial consultation is among the highest fees in this directory
- Mental health focus; adults only
- Small review base (12 Trustpilot reviews)
Services
- Online consultation
- Prescription required
- Medical patients
What you’ll pay
Eligibility assessment free; initial consultation £250 (refunded if no prescription is authorized); fixed monthly plan £33.33 covering quarterly reviews and repeat prescriptions (as listed on its site, Sep 2026)
Score breakdown
3 of 6 criteria assessed · 60% of the weight
- License & compliance25% of score9.6 out of 10Active license on the official register, clean enforcement history
- Customer reviews25% of score7.7 out of 10Verified on-site reviews; otherwise large public rating samples
- Lab & product transparency20% of scoreNot assessedPublished lab results, clear pricing, ownership and contacts
- Pricing & value10% of scoreNot assessedPrices against the local median for the same category
- Service & access10% of score7.4 out of 10Hours, ordering, delivery, accessibility, ID checks
- Complaint handling10% of scoreNot assessedHow often and how well problems are answered in public
Initial score based on license (Healthcare Inspectorate Wales), 12 public ratings, listed services and hours. Lab transparency, pricing and complaint handling have not been assessed yet.
Criteria marked “not assessed” had no verifiable data; the overall score is re-weighted over the others.
How we score sellersReviews of Cannabis Clinic Cardiff
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Ratings on other platforms
Public star ratings as shown on each platform when we checked. They are not part of Verdex reviews.
What reviewers say elsewhere
Personal care
A June 2026 reviewer values the smaller clinic's personal care and relaxed consultations.
Source: Trustpilot reviews, Jun 2026 · summarized by Verdex editors
Cost
A February 2026 reviewer found the doctor professional and staff helpful, while noting the service is somewhat expensive.
Source: Trustpilot reviews, Feb 2026 · summarized by Verdex editors
Data request
An April 2026 one-star review criticizes how the clinic handled a subject access request under data protection law.
Source: Trustpilot reviews, Apr 2026 · summarized by Verdex editors
Switching clinics
An October 2025 reviewer says the service beat their previous clinic and that the patient portal had improved.
Source: Trustpilot reviews, Oct 2025 · summarized by Verdex editors
These are our editors’ summaries of what customers wrote about Cannabis Clinic Cardiff on other platforms — not verbatim quotes and not reviews collected by Verdex.
The paper trail, in public
Sources: HIW service directory: Cannabis Clinic Cardiff
- Registered
Healthcare Inspectorate Wales
Registered independent clinic (registered 22 Jan 2024); announced inspection 5 Feb 2026, report published May 2026 with no immediate concerns
- Number
- HIW/00944
- Checked
- Sep 2026
Asked by customers like you
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Cannabis Clinic Cardiff: frequently asked questions
Who regulates Cannabis Clinic Cardiff?
Healthcare Inspectorate Wales. The clinic has been registered with HIW since 22 January 2024 (registration HIW/00944), and HIW published an inspection report in May 2026.
Can patients outside Wales use Cannabis Clinic Cardiff?
Yes. The clinic says it runs a virtual-only service for patients across the UK, who self-refer through a free eligibility assessment.
How much does Cannabis Clinic Cardiff cost?
£250 for the initial consultation (refunded if no prescription is authorized) and a £33.33 monthly plan covering quarterly reviews and repeat prescriptions, as listed in September 2026. Medicine is extra.
Sources
- Cannabis Clinic Cardiff — Home · checked Sep 2026
- Cannabis Clinic Cardiff — Prices · checked Sep 2026
- Cannabis Clinic Cardiff — About us · checked Sep 2026
- HIW — Cannabis Clinic Cardiff (service directory) · checked Sep 2026
- HIW — Independent Healthcare Inspection Report, Cannabis Clinic Cardiff (Feb 2026) · checked Sep 2026
- Trustpilot — Cannabis Clinic Cardiff · checked Sep 2026
Official sources are linked. Review platforms are cited by name only.
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